About the Company

We’re a fast-growing startup in the freight audit and logistics tech space, helping importers and logistics teams gain visibility and control over detention, demurrage, and other container-related fees. Our platform automates invoice auditing and recovery, saving customers time and money while streamlining their supply chain operations. With a small, dedicated team of around 40, we’re solving complex problems in a traditionally outdated industry using data, automation, and operational precision.

Role & Responsibilities

Reporting directly to the CEO, the Head of Operations will bring structure, clarity, and leadership across business and financial functions. Responsibilities include:

• Leading All-Hands and OKR meetings, including prep and internal communications
• 
  
• Managing financial operations—budgets, vendors, expense tracking, and forecasting
• 
  
• Acting as the internal lead with our third-party finance & HR partner, overseeing onboarding, offboarding, and compliance
• 
  
• Improving company-wide processes and operational systems (tools like Notion, Google Slides, Excel, Stripe)
• 
  
• Supporting SOC 2 compliance, board preparation, investor updates, and trademark management
• 
  
• Driving culture and accountability across business teams, with a focus on structure and support
• 
  
• Managing a blended team of FTEs and contractors across operations and finance
• 
  

Ideal Background & Qualifications

• 7–10 years of experience in business or operational leadership roles, ideally within early-stage startups
• 
  
• Strong background in financial operations, budgeting, and vendor oversight
• 
  
• Experience managing onboarding, offboarding, and collaborating with external HR/finance providers
• 
  
• Familiarity with compliance and internal controls (SOC 2 is a plus)
• 
  
• Excellent communicator and trusted partner to executives and cross-functional teams
• 
  
• Proactive, resilient, and systems-minded—comfortable building structure from the ground up
• 
  
• Skilled in tools like Notion, Google Slides, Excel, and Stripe