Job description

As a Personal Lines Account Manager, you will perform many diverse responsibilities which ultimately help us succeed in providing extraordinary customer service to our customers. 

Duties and Responsibilities: 

• Responsible for the day-to day account management of an assigned book of business which may include client communication, policy changes, renewals, payments & claims. 
• Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication. 
• Operate and maintain our agency management computer program.  
• Keep informed of changes and trends within the industry for the purpose of anticipating and responding to client’s needs.  
• Actively close sales depending on the client’s needs.  
• Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.  

Qualifications

• Valid Property and Casualty Insurance License 
• Excellent organizational, interpersonal, and communication skills and ability to work in a team environment.  
• 3-5 years of Industry Experience (preferred) servicing personal accounts within an insurance agency. 
• Thorough knowledge of personal lines coverage and markets.  
• Experience with a client management system. AMS360 preferred  
• Experience with Excel and Word 

Please see our company Benefits:

• Medical, Dental, Vision 
• Life and AD&D insurance
• FSA / HSA
• Commuter & Child Care FSA
• Cancer Support Benefits
• Pet Insurance
• Accident & Critical Illness
• Hospital Indemnity
• Employee Assistance Program (EAP)
• 11 Paid Holidays
• Flexible PTO
• 401K