About the Role:
We’re hiring a dedicated Account Manager on behalf of our clients in industries like software, housing, and manufacturing to oversee client accounts, ensure satisfaction, and identify growth opportunities for our clients’ businesses.
Key Responsibilities:
- Manage day-to-day client communications
- Support onboarding and training
- Monitor account performance and retention
- Identify upsell opportunities
- Serve as a trusted point of contact
Qualifications:
- 2+ years in account management or customer success
- Excellent English communication skills
- Experience with North American clients a plus
- Strong relationship-building skills
- Organized and detail-oriented