Senior Account Manager — Blackhawk (NYC • Hybrid 2x/week)

About Blackhawk:

Blackhawk is an innovative, profitable IT solutions provider helping commercial organizations modernize and secure their infrastructure. Since our founding in 2018, we’ve doubled revenue year over year by pairing deep engineering expertise with a customer-first, entrepreneurial culture. We deliver end-to-end solutions across networking, cloud, data center, cybersecurity, and professional services—building lasting partnerships that solve complex technology challenges with speed and precision.

The Opportunity:

We’re hiring a Senior Account Manager to own and grow a portfolio of commercial accounts while developing new business across the NYC metro. You’ll bring a proven book of business, unlock value through our OEM/channel ecosystem (Cisco, Fortinet, Palo Alto Networks, HPE, Dell, VMware, and others), and orchestrate cross-functional teams—engineering, operations, and leadership—to deliver outcomes that matter.

What You’ll Do:

• Own & grow accounts: Serve as the strategic partner and trusted advisor for a set of commercial customers; build multi-threaded relationships (IT, SecOps, Finance, Procurement, Lines of Business).
• Hunt net-new logos: Leverage your network, references, and outbound motions to create qualified pipeline and accelerate first deals.
• Design solutions: Align customer objectives to architectures spanning networking, security, hybrid cloud, and data center; collaborate with SEs/architects to craft SOWs.
• Run full cycle: Prospect, qualify, scope, quote, register deals, negotiate pricing/terms, and ensure clean hand-offs for delivery and post-sale success.
• Leverage the channel: Co-sell with OEMs and distributors; uncover funding programs, MDF, and specializations to improve win rates and margins.
• Forecast with rigor: Maintain accurate pipeline and forecasts in CRM; report on risks, upside, and required executive engagement.
• Be present with customers: Lead onsite/virtual meetings, QBRs, road-mapping sessions; represent Blackhawk at industry events as needed.

What We’re Looking For:

• 15+ years of quota-carrying sales in an IT VAR/solutions provider (CRN Top Solution Providers background ideal).
• Portable book of business and strong OEM/channel relationships; proven track record opening doors and expanding footprints.
• Solution fluency across commercial networking, hybrid cloud, data center, and cybersecurity; comfortable white-boarding and value framing.
• Hunter mentality with consistent over-achievement against new and expansion targets.
• NYC-local with ability to be in our office 2x/week and onsite with customers as needed.
• Collaborative, customer-first approach; strong written/verbal communication and executive presence.
• Tools: Proficiency with Salesforce (or similar CRM), CPQ, and basic project/SOW coordination.

Success Metrics (Typical):

• Ramp: 90 days to full productivity.
• Quota: ~$1.5M–$2.5M annual GP-equivalent bookings mix (hardware, software, services) depending on territory/book.
• Pipeline: 3–4× coverage by end of Q2; balanced net-new vs. expansion.
• Retention/Expansion: Positive NRR with multi-year, multi-tower growth in top accounts.
• Partner engagement: Registered deals, joint account plans, and MDF utilization.

Compensation:

• Base salary: Starting at $90,000 (commensurate with experience and portfolio).
• Uncapped commissions: OTE ~$210,000 at plan; meaningful upside with accelerators.
• Plan highlights:
• Competitive rates across hardware, software, and services (higher multipliers on services/recurring).
• Accelerators for over-achievement (e.g., 1.25×–2.0× past 100–120% of quota).
• SPIFFs and OEM incentives flow-through where applicable.
• Benefits: Medical, dental, vision; 401(k); PTO; career development budget; phone/internet stipend; commuter benefits.
• Extras: President’s Club eligibility; performance awards.

References & offer:

Why Blackhawk

• High-growth, profitable environment with real ownership and minimal red tape.
• Engineering-led delivery that backs your commitments.
• Strong OEM access, funding programs, and deal support to help you win.
• Clear pathways to larger territories, leadership, and/or strategic accounts.