Job Description — Client Executive (UT)

About the Company

Our client is a top-20 U.S. brokerage managing $8B+ in premium and nearly $1B in annual revenue, with 275+ offices / 5,000+ employees nationwide. The firm has grown quickly through acquisitions while retaining a local-first model. This model blends the carrier access, tools, and financial stability of a national platform with the collaborative culture and trust of local agencies.

About the Role

We’re hiring a Client Executive to stabilize and grow a high-potential office in Layton, Utah. You’ll be the primary service contact for an assigned commercial book, owning client relationships end-to-end (onboarding → renewal → endorsements → certificates → audits → claims support). Book size will be matched to your experience level

Culture is hands-off management + high trust: clear expectations, strong team vibe (yes, competitive Mario Kart breaks happen), and unlimited PTO. Performance and client happiness matter most; hybrid is available once you’re up to speed.

What You’ll Do

• Own A–Z servicing for an assigned commercial book (renewals/remarkets, endorsements, certificates, audits, claims coordination).
• Advise clients on coverage, identify gaps, and coordinate solutions with producers and carrier partners.
• Prioritize speed + accuracy on certs/endorsements; maintain disciplined documentation and task follow-through in AMS360.
• Collaborate with producers to protect retention and uncover cross-sell/upsell opportunities.
• Escalate proactively on complex renewals or claims; drive solutions with internal and carrier teams.
• Contribute to team culture and knowledge-sharing; help stabilize a book that needs immediate lift.

What You’ll Bring

• Active P&C license and commercial lines account management experience
• Strong servicing fundamentals (renewals, remarkets, endorsements, certs, audits, claims support) and client-first communication.
• AMS360 experience is a big plus (willing to pay more for it). Salesforce familiarity helpful (or transferable CRM skills).
• Organized, responsive, accurate; thrives in a fast-turn environment with clear SLAs.
• Team player who enjoys a fun, high-energy office and can work with light oversight.

Work Setup

• Primary office: Layton, UT (north of Salt Lake City by ~30 minutes).
• Hybrid: Yes—generally more in-office for the first ~3 months while you ramp, then hybrid based on performance and client satisfaction.
• Occasional collaboration at other Utah offices (Salt Lake City, Utah County) as needed.

Compensation & Benefits

• Competitive Base Salary + performance bonus potential
• Unlimited PTO, ull benefits (medical/dental/vision, 401(k) match).
• CE support; clear career mobility given Utah is home base (regular exposure to HQ leadership).

Nice-to-Haves

• CISR/CIC/CPCU or similar designations.
• Demonstrated success remarketing and retaining complex/sensitive accounts.
• Utah carrier relationships and fast cert/endorsement turnaround.