About BlueCargo:

 BlueCargo is transforming the logistics industry through innovative freight audit tools and container tracking technology. With a strong product-market fit and recent Series A funding, we are scaling quickly.

The Role:

 As a Customer Operations Analyst, you will ensure freight audits are delivered accurately and on time. You’ll be client-facing, tech-enabled, and closely collaborate with internal teams to drive operational improvements.

Responsibilities:

• Manage daily freight invoice audits
• Support new client onboarding (EDI integration, SOP setup)
• Collaborate with Product/CS to increase automation
• Resolve disputes and manage billing/payment exceptions

Qualifications:

• Experience in logistics, operations, or account management
• Bonus: Experience with D&D audit or EDI integration
• Analytical, tech-savvy, and a strong communicator

Perks:

• Medical benefits
• Unlimited PTO
• Flexible, remote work
• Growth paths into Product, CS, or Ops Leadership