Job Title: Assistant Manager - Entertainment Center

Concept Type: Family Entertainment Center

Location: Prescott Valley, AZ

Salary Range: $50,000 - $55,000 per year

Step into an organization that is a cutting-edge leader in providing world-class family entertainment experiences. With a strong foundation of innovation, partnership, and guest-centered solutions, we specialize in designing and managing engaging entertainment spaces that delight all ages. Guided by an unwavering commitment to excellence, we operate nearly 90 locations across the U.S. under renowned brands like In the Game, Max Action, and Bonkers. Here, you’ll find a team-driven culture that thrives on creativity, inclusiveness, and building memorable experiences for guests and staff alike.

Job Summary

As an Assistant Manager at our vibrant Entertainment Center in Prescott Valley, AZ, you will play a pivotal role in our mission to deliver exceptional guest experiences. Reporting to the General Manager, you will be responsible for overseeing daily operations, enhancing service standards, supporting team growth, and driving performance goals.

This is your chance to bring your leadership acumen and operational expertise to an environment that values teamwork, accountability, and fun.

Job Qualifications

To excel as the Assistant Manager in Prescott Valley, AZ, you should have:

• A high school diploma (or equivalent); a college or technical degree is preferred.
• A minimum of 3 years of experience in a similar role, ideally in entertainment, hospitality, or retail industries.
• Proven success in a supervisory or leadership capacity within large, multi-departmental organizations.
• Exceptional communication, organizational, and leadership skills.
• Adept problem-solving abilities and a customer-first mindset.

Job Description

As the Assistant Manager in Prescott Valley, AZ, you will be responsible for:

Leadership & Team Development

• Assisting the General Manager with staff performance evaluations and training.
• Providing regular, constructive feedback to foster professional growth.
• Leading daily operations and collaborating with department supervisors to ensure optimal team performance and guest satisfaction.

Operational Efficiency

• Managing revenue goals and expense controls to meet financial objectives.
• Acting as the first point of contact for customer feedback, ensuring all guest concerns are resolved swiftly and effectively.
• Maintaining a safe, clean, and organized facility and collaborating on equipment inspections and maintenance.

Inventory & Merchandise

• Monitoring and managing inventory accuracy with periodic stock counts.
• Supporting procurement and sales through trend analysis and restocking initiatives.

Compliance & Safety

• Ensuring compliance with all laws, including OSHA, ADA, and other regulations.
• Safeguarding company assets, including sensitive information and equipment.

Benefits

We prioritize ensuring that our dedicated team members feel valued and supported. Here’s what you can expect:

• Competitive salary ranging between $50,000 - $55,000.
• Engaging work in a unique and dynamic industry.
• Opportunities for career development and professional growth.
• A collaborative and inclusive team culture.

This Assistant Manager role in Prescott Valley, AZ, offers an unparalleled opportunity for growth, leadership, and meaningful impact in a fun and fast-paced environment. We invite you to join us, bringing your unique talents to help curate unforgettable guest experiences.

Interested? Apply now by sending your resume to John Wilcoxon. We’re excited to have you explore this opportunity with us!

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