Title: Sr Account Manager

Location: Remote (this role will work ET hours)

Reporting Structure: This position reports to the Chief Revenue Office

Company Description

Our client has grown at an incredibly fast pace since their launch in 2017. They're the trusted student recruitment partner to more than 600 higher ed institutions in 35 countries worldwide, including the Boston University, University of Southern California, NYU, University of Cambridge, Kings College London, HEC Paris, and Erasmus.

They're raised over $33M from top-tier investors, and are on course to achieve their mission of empowering 10 million students to make the right choices in their higher ed journey.

Quick facts:

• Launched in 2017
• Operations in UK, US, India, SE Asia
• Grew number of member universities 2.5x in 2 years
• Highly mission driven company
• Clear paths for progression and an award-winning culture (best mid-sized companies to work for in the US, top 100 workplaces for benefits, most flexible EdTech & Education companies)

The Role

As a Senior Account Manager, you'll play a pivotal role in fostering strategic partnerships and ensuring client satisfaction through a deep understanding of their needs and how our client's technology solutions are uniquely positioned to solve their challenges. 

Their customers come from all over the world and you will be responsible for developing and securing opportunities across North America, working with the rest of the sales team to identify key target regions, sectors and organizations.

Responsibilities

• Manage and grow a portfolio of higher education institutions, serving as their primary point of contact for commercial discussions. 
• Develop and execute strategic account plans to meet and exceed revenue targets, sourcing, and managing renewal and upsell opportunities. 
• Cultivate and maintain strong relationships with key decision-makers, including department heads, and senior-level executives at higher ed institutions.
• Understand the needs of your clients, and provide tailored SaaS solutions to help them achieve their admission/recruitment goals. 
• Collaborate with cross-functional teams, including sales, product, client success, and customer operations to optimize sales strategies and enhance product offerings.
• Stay updated on industry trends, competitor activities, and market shifts to capitalize on emerging opportunities.
• Ultimately, delivering KPIs aligned with our retention and renewal goals, and % of revenue uplift. 

Is this you?

• Proven track record of successful account management in the SaaS industry. You’ve sold software to higher education institutions or related sectors. Track record of hitting and exceeding sales targets in a quota-carrying role, and building lasting relationships with clients at decision maker and day to day level.
• Deep understanding of the higher education landscape, including key challenges, decision-making processes, and trends impacting the industry.
• Exceptional communication, negotiation, and presentation abilities.
• Capacity to thrive in a fast-paced, dynamic environment and pivot.
• Strategic thinker with the ability to identify and capitalize on business opportunities.

#Perks

• Compensation - $90,000 - $120,000+ base salary and up to $180k+ OTE
• Fully remote (US-based, but must be in ET or CT)
• 25 days PTO plus national holidays and four additional days at the end of the year
• Enhanced maternity, paternity and adoption leave
• Health insurance for you, and contributions for your family, dental and vision optional
• Life insurance
• 401(K) matched 6%