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Human Resources Director
Memphis, TN
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Position Summary

Our client, a leading non-emergency medical transportation provider based in Memphis, is seeking a Human Resources Director for their growing organization. The Human Resources Director provides strategic leadership for all HR functions across the company. This role designs and implements a comprehensive compensation and rewards structure, shapes policies and practices to attract and retain talent, and fosters a high-performance, compliant, and employee-centered culture. As a trusted advisor to executives, the HR Director will guide senior leadership on personnel decisions and drive organizational effectiveness through people strategy.


Key Responsibilities

  • Provide strategic leadership for all HR functions, ensuring alignment with organizational goals.
  • Design and implement a competitive compensation and rewards structure.
  • Guide senior leadership on personnel decisions, succession planning, and workforce strategy.
  • Shape HR policies and practices that attract, retain, and develop top talent.
  • Foster a high-performance culture that emphasizes compliance, equity, and employee engagement.
  • Serve as a trusted advisor to executives on people strategy and organizational effectiveness.
  • Oversee employee relations, performance management, benefits administration, and compliance with labor laws.
  • Lead HR initiatives that strengthen recruitment, onboarding, development, and retention efforts.
  • Monitor HR metrics and provide data-driven insights to inform strategic decisions.
  • Develop and mentor the HR team, building a strong and effective department.


Qualifications

  • Bachelor’s degree in human resources, business administration, or related field; Master’s degree and/or HR certification (PHR/SPHR/SHRM-CP/SCP) highly preferred.
  • 7+ years of progressive HR leadership experience, with strong knowledge of HR best practices.
  • Proven experience designing compensation and rewards programs.
  • Strong background in employee relations, compliance, and organizational development.
  • Excellent communication, leadership, and relationship-building skills.
  • Ability to operate strategically while managing day-to-day HR operations.
  • Willingness to work onsite in Memphis strongly preferred; hybrid arrangements may be considered.


Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • 401(k) with employer match
  • Collaborative, innovative work environment


Why This Role Matters

People are the foundation of our success. The Human Resources Director ensures the organization attracts, develops, and retains top talent while fostering a culture that empowers employees to thrive. By guiding leadership and shaping HR strategy, this role is essential to building a strong, sustainable, and employee-focused organization.


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