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Employee Benefits Account Manager
Atlanta, GA
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Employee Benefits Account Manager


Our client is a well-established insurance brokerage firm specializing in employee benefits. They provide exceptional service to clients and foster a collaborative work environment.


As an Employee Benefits Account Manager, you will be a key liaison between clients and internal teams. Your primary responsibility will be to manage complex employee benefits accounts, ensuring client satisfaction and retention. 



Responsibilities


Client Relationship Management:

  • Serve as the day-to-day contact for assigned employee benefits accounts.
  • Understand client needs, objectives, and challenges.
  • Provide proactive support and address inquiries promptly.


Account Maintenance:

  • Coordinate renewals, open enrollments, and plan changes.
  • Collaborate with carriers and vendors to ensure seamless service delivery.
  • Monitor compliance with regulations and industry standards.


Problem Resolution:

  • Address client concerns and resolve issues promptly.
  • Advocate for clients within the organization.


Sales Support:

  • Process applications, payments, and enrollments.
  • Assist in proposal development and presentations.


Data Management:

  • Maintain accurate records, reports, and documentation.
  • Utilize agency management systems effectively.



Qualifications

  • 3+ years of experience in insurance or benefits related field.
  • Bachelor’s degree preferred.
  • Excellent customer service, communication, and presentation skills.
  • Proficient software experience, including strong Microsoft Excel skills.
  • Life & Health Insurance License or willing to obtain.



Benefits

  • Hybrid Schedule
  • Health Insurance
  • Paid Time Off
  • 401k



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