IPS is seeking a Head of Product Design and Member Experience @ a Series A MedTech startup who will shape the future of our experiences for stakeholders (including consumers, providers, brokers, and employers) through innovative design solutions.

You will lead the design for products across our digital platforms, ensuring consistency and excellence in how we communicate with our members and partners. You will closely collaborate with teams across the organization, including Product, Engineering, Operations, Insurance, and Clinical, to execute on this directive. This role combines strategic thinking with hands-on design execution to support the mission of transforming healthcare in Austin.

Position Duties and Responsibilities:

• Lead end-to-end product design activities for 0-to-1 products as well as iterative development on existing assets, including: initial research, workflow diagramming, low fidelity wireframes, clickable prototypes, high fidelity mocks, and developer-ready files.
• Manage current and future design team members, and be responsible for their long-term development as a manager and mentor.
• Build out a robust Product Design function, including clear documentation & processes around design.
• Review both quantitative and qualitative data as available and appropriate to build a design team perspective. Advocate for that perspective in regular planning meetings.
• Spearhead an overhaul of our design system to help make the product THE destination for health.
• Ensuring all designs conform to these brand standards and our internal design system.
• Design end-to-end member experiences in a payvider model that operates within the boundary conditions of healthcare while rejecting the status quo.
• Present work to expansive stakeholder groups, from end users to the CEO.

Desired Skills and Experience:

• 8+ years of experience in a product design capacity, especially in 0-to-1 and startup environments, producing assets in both UX and UI design.
• Eagerness to work in a fast-paced, startup environment
• A desire to mentor and shape the future of the Product Design team & function
• An impeccable product design portfolio, showcasing end-to-end design projects that have been deployed at scale
• Demonstrated ability to work closely with product managers, engineers, and marketing to launch and improve workflows.
• Familiarity, excitement, and comfort working within the regulatory constraints of the HealthTech industry.
• Interest and understanding in Harbor Health’s “payvidor” business model, and the enormous impacts it will have on the American healthcare system
• Experience and eagerness to design both consumer-facing and expert admin interfaces

Benefits/Offerings:

• Transformational Impact: Be at the forefront of reimagining healthcare operations and payment models.
• Leadership & Ownership: Shape operational strategies in a dynamic, fast-paced environment with high autonomy.
• Collaborative Culture: Join a team that values innovation, integrity, and collective success.
• Competitive Compensation & Benefits: We reward top talent with robust pay, benefits, and growth opportunities.
• Remote Flexibility: Work from anywhere while staying closely connected to a mission-driven team.
• Inclusive Environment: We celebrate diverse perspectives and are committed to creating an equitable workplace.

If you are interested, please apply here or email your resume to brie@integritypowersearch.com.