Chick-fil-A Happy Valley, led by long-time Operator Bruce Herold, is known for its thriving, people-first culture and commitment to “building up next-generation leaders.” The team is grounded in dependability, humility, relentless positivity, and excellence with a servant heart. Join a high-growth restaurant with a strong reputation for developing leaders.

About the Role

We’re seeking an Operations Director to provide hands-on leadership to our 85+ team members and help drive operational excellence across the business. This leader will oversee daily operations, improve systems and processes, elevate guest experience, and develop high-performing teams.

This role is ideal for a driven, people-centric leader who wants to grow into senior leadership—or even pursue Chick-fil-A Owner/Operator candidacy in 3–5 years.

What You'll Do

• Lead and oversee daily restaurant operations
• Implement and improve systems that enhance efficiency & guest experience
• Build, mentor, and develop team members
• Ensure food safety, quality, and brand standards
• Analyze business operations and drive sustainable sales & profit growth
• Partner with the Operator and Leadership Team on strategy, planning, and execution

What We’re Looking For

• 2+ years of leadership/management experience
• Strong communicator; proactive, optimistic, and solutions-oriented
• Servant-leader mindset with passion for developing people
• Highly organized, detail-oriented, and calm under pressure
• Growth-minded and eager to learn
• Seniority Level
• Mid-Senior level
• Industry
• Restaurants
• Employment Type
• Full-time
• Job Functions
• Customer ServiceManagement
• Skills
• LeadershipOperationsDaily OperationsFood and Beverage OperationsSalesFood SafetyGuest ExperienceStrategyBusinessBranding