RevOps Data Admin
● Position Type: Independent Contractor
● Location: Remote
● Estimated Hours: 40 hours/week US or Canada.
About the Team
Revenue Operations exists to set Sales up for success. We run the systems, data, forecasting,
and processes that our Sales and Supply teams rely on every day, and we work closely with
Product, Analytics, and Engineering. Our dashboards and reports give sales leaders and
executives the data they use to run the business and review performance each week. We are
a small team, so the work you do has direct and visible impact.
About the Position
Our client is seeking a RevOps Data Admin (Contractor) to join our team, reporting to the
Senior Director, Revenue Operations.
This contract role keeps our CRM Analytics (CRMA) dashboards and our Salesforce triage
board running while we move reporting to Databricks. The company is leaning more on AI
insights and a Databricks-based semantic layer, and our sales pipeline and dashboards
need to align with that initiative. You will audit our existing CRMA dashboards and data
sources, scope with stakeholders what moves, and work with Engineering to build and harden
the Databricks versions. The engagement is an estimated 3-4 months, and your work
removes a single point of failure in our sales and executive reporting.
You will
● Own the Salesforce triage board: acknowledge and prioritize new requests within 1
business day, resolve routine requests within 2 business days, and agree timelines
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with RevOps for larger requests.
● Process account and opportunity changes weekly, and document the process so it
can transfer to the backfill hire.
● Keep the lights on for live CRMA dashboards and datasets: monitor refreshes, fix
breaks, and QA data issues and discrepancies.
● Partner with IT and Engineering on KTLO initiatives and health checks as needed.
● Audit existing CRMA dashboards and data sources, and scope with stakeholders what
to migrate so our sales pipeline and dashboards align with the Databricks-based
semantic layer.
● Build the Databricks equivalents of the dashboards that must move, in priority order,
and work closely with Engineering to harden them and enable self-serve use.
You have
● Hands-on Salesforce administration experience.
● Working knowledge of Databricks and SQL.
● Experience building BI dashboards.
● Ability to read CRMA recipes and SAQL.
● Strong stakeholder management and cross-functional collaboration skills.
● Strong communication skills.
You are
● Organized, with the discipline to keep a triage backlog current and prioritized.
● A clear communicator who keeps stakeholders informed on status and timelines.
● A collaborator who works well with Engineering, IT, and business teams.
● Detail-oriented, with a habit of checking that numbers match before calling work
done.
● Someone who documents their work so others can run it.