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Client Partnership Manager
Poole & Partners Ltd
London, England, United Kingdom
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Client Partnership Manager

Part-time (20 hours per week) or full-time (40 hours per week)

Remote, hybrid or based at Soho Works, White City, London


About Poole & Partners

Founded in 2012, Poole & Partners provides permanent recruitment, contract staffing and workforce solutions across media, technology and advertising.

We’re a team of UK-based recruitment consultants supported by an offshore research and delivery team. Our work ranges from large-scale recruitment and workforce programmes to individual executive searches.


The opportunity

We’re looking for a Client Partnership Manager to help us win new business and bring our workforce solutions to more organisations.


In 2026 alone, we’ve recruited, employed and managed payroll for more than 200 employees supporting TikTok through the third-party associate (TPA) programme. We manage the process from recruitment and contracts through to payroll and ongoing employee support.


Alongside this, we deliver senior searches for some of the world’s largest advertising agency groups.


Your focus will be on opening new client relationships with global agency groups, independent advertising agencies, technology businesses and consumer brands. You’ll identify opportunities, start conversations with senior stakeholders and help turn those conversations into signed partnerships.


You’ll build on ongoing projects, established relationships and business development activity already underway, with opportunities to contribute from the start.


Once terms are agreed, our delivery and payroll teams take over. Your focus stays on developing the next opportunity.


You’ll have support throughout. Our leadership team and external consultants will help shape the strategy, while our offshore team will research prospects and support your outreach.


What you’ll be doing

  • Identifying target organisations, mapping decision-makers and tracking upcoming supplier reviews
  • Opening conversations by phone, email and LinkedIn, arranging meetings and understanding each prospect’s needs
  • Building relationships across agency groups and reconnecting with previous clients and contacts to uncover opportunities
  • Using case studies to demonstrate our experience and working with our leadership team on proposals, pitches and commercial discussions
  • Keeping your CRM pipeline up to date and handing new clients over to our delivery team once terms are agreed


How we’ll support you

  • You’ll have a clear plan, practical tools and a team to help you make progress.
  • A clear business development strategy and realistic goals, agreed with you
  • Research and prospect lists prepared by our offshore team, backed by 14 years of recruitment data
  • Support with outreach materials, content, proposals and requests for proposals (RFPs)
  • Spott ATS/CRM, Trello and Claude to help organise your work and reduce admin
  • Regular time with our leadership team to review opportunities and work through challenges


What you’ll bring

You’ll have previous recruitment experience and an interest in moving into a role focused entirely on new business.


You don’t need to have held a dedicated business development or client partnership role before. We’ll help you build on your recruitment experience with the strategy, tools and support to get started.


We’re looking for:

  • Previous recruitment experience, ideally within an agency
  • An interest in winning new clients and building commercial relationships
  • Clear communication and confidence speaking with senior stakeholders to understand their needs
  • Good attention to detail, with the ability to organise your time, follow through and keep momentum
  • A collaborative approach and willingness to learn


Working arrangements

The role is available part-time at 20 hours per week or full-time at 40 hours per week.

You can work remotely, take a hybrid approach or work from Soho Works in White City, London. We’re happy to discuss how the hours could fit around your existing commitments.


How to apply

For an informal chat, apply through this advert or send your CV to hello@pooleandpartners.com.


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