A highly awarded media agency, part of a global network, with a strong reputation for media planning, buying and effectiveness. The team works across some of the UK's most recognisable brands, spanning automotive, retail, travel and public sector accounts.

The Role

A Client Account Director position on a major automotive account. This person will take day-to-day ownership of campaign planning and delivery across full-funnel activity, working closely with a Business Director and a broad team of internal specialists across digital, AV, print and OOH.

You will be a key client contact throughout and line manage an Account Manager.

Responsibilities

Campaign planning, delivery and reporting

• Lead on strategy and planning for full-funnel awareness campaigns, including central campaign activations
• Brief and collaborate with offline and specialist teams to consolidate media plans, including responses to briefs and forecast estimates
• Deliver campaign recommendations and performance updates to clients, supported by digital and specialist teams
• Oversee campaign setup, delivery and quality control to ensure accuracy and timelines are met
• Produce and present regular campaign reports, with clear insight and commentary on performance across channels
• Lead client briefings, campaign read-outs and ongoing status calls
• Own the planning and delivery of key campaigns, including launch activity, follow-on campaigns and print plans

Team management and development

• Direct line management of an Account Manager, overseeing day-to-day output and supporting professional development
• Foster strong collaboration with media owners and internal specialists, encouraging best practice and innovation

Account management

• Own budget management and tracking, ensuring accuracy, reconciliation and timely updates
• Oversee billing processes, resolving finance queries and managing regular client finance check-ins
• Manage booking requests, purchase orders and campaign codes
• Ensure taxonomy and naming conventions are applied consistently
• Lead regular performance reporting and client reviews, including weekly updates and post-campaign analysis
• Manage central processes across reporting, campaign planning and compliance
• Ensure all teams adhere to governance standards and agreed performance measures
• Support the annual planning process and longer-term account strategy

About You

Skills and experience

• Strong communication and interpersonal skills, with a track record of building and maintaining client relationships at a senior level
• Comfortable presenting strategies and performance results to clients and stakeholders
• Experienced in managing multiple projects and deadlines simultaneously, prioritising tasks and allocating resources effectively
• Aware of emerging technologies, including AI, and open to exploring how automation tools can improve performance and efficiency in media
• Demonstrated ability in leading and developing client service teams, building a positive team culture and driving performance

Values and behaviours

• Demonstrates integrity, accountability and professionalism across all client and team interactions
• Builds trusted relationships through clear communication and collaboration
• Shows initiative by proactively solving problems and delivering solutions
• Fosters an inclusive and supportive team environment that enables others to succeed
• Thinks strategically and commercially, using insight and data to inform decision-making

The Package

• 30 days holiday plus 2 Recharge Days plus bank holidays, with the option to buy additional leave
• Private medical (Bupa), gym membership, life assurance, pension and eyecare vouchers
• Subsidised food and drink in a 7th floor canteen, canteen allowance, season ticket loan and personal loan
• Financial planning clinics
• Monthly team social events (horseracing, bowling and an annual subsidised ski trip)
• Flexible and remote working, plus a work from home allowance

Interview Process

• Screening call with the talent team
• 1st stage: in-depth conversation with the hiring manager and key stakeholders
• 2nd stage: task and presentation related to the role
• 3rd stage (optional): informal conversation with senior team members