Job Title: District Manager – Quick Service Restaurants (QSR)
Location: Lubbock, Texas
Compensation: $60K - $70K Base Salary + Bonus Opportunities + Relocation Assistance (if applicable)
Reports To: Regional Operations Director
Position Overview:
We are seeking a dynamic and results-driven District Manager to oversee the operations of 2-4 Quick Service Restaurant (QSR) locations near Lubbock, Texas. This role is perfect for a strategic leader who thrives in a fast-paced environment and is passionate about operational excellence, team development, and delivering exceptional customer experiences. The position requires a hands-on manager who can drive performance, ensure profitability, and maintain brand standards across multiple locations.
Core Responsibilities:
Operational Management:
- Oversee daily operations across 2-4 restaurant locations, ensuring compliance with company policies, health and safety standards, and QSR industry best practices.
- Monitor and analyze key performance metrics, including sales, labor, food costs, and customer satisfaction, to identify and address areas for improvement.
- Implement standardized operational procedures to ensure consistency and efficiency across all locations.
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Leadership & Team Development:
- Recruit, train, and mentor restaurant managers and their teams to achieve performance goals and foster a positive workplace culture.
- Conduct regular performance evaluations, provide actionable feedback, and create growth plans for team members.
- Lead by example to promote a culture of accountability, collaboration, and exceptional service.
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Financial Oversight:
- Develop and manage budgets for each location, focusing on profitability and cost control.
- Identify opportunities to increase revenue and reduce expenses while maintaining quality and service standards.
- Review financial reports, including P&L statements, and take corrective actions as needed to meet financial targets.
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Customer Experience:
- Ensure all locations consistently deliver a high-quality customer experience that aligns with brand expectations.
- Address customer complaints or concerns promptly and professionally to maintain satisfaction and loyalty.
- Monitor customer feedback and implement strategies to enhance the overall guest experience.
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Strategic Growth & Planning:
- Collaborate with the Regional Operations Director to develop and execute district-level business strategies.
- Identify market trends and opportunities to drive growth and increase market share.
- Support new store openings, remodels, or other expansion projects as required.
Qualifications:
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Experience: 3-5 years of multi-unit management experience in the QSR or restaurant industry preferred.
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Education: Bachelor’s degree in Business Administration, Hospitality Management, or a related field is a plus but not mandatory.
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Skills: Strong leadership, communication, and problem-solving abilities. Proficiency in financial analysis and operational planning.
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Travel: Must be willing to travel frequently between locations near Waco, Texas.
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Other Requirements: Valid driver’s license and reliable transportation.
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What We Offer:
- Competitive base salary with performance-based bonus opportunities.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Career advancement opportunities and professional development support.
- A collaborative and supportive work environment.
Ready to take the next step in your career?
Send your resume to jay@geckohospitality.com for immediate consideration.