Job Title: District Manager – Quick Service Restaurants (QSR)

Location: Lubbock, TX (Frequent Travel Required)

Compensation: $60K - $70K Base Salary + Bonus Opportunities + Relocation Assistance (if applicable)

Reports To: Regional Operations Director

Position Overview

We are seeking a motivated and results-driven District Manager to oversee the operations of 2-4 Quick Service Restaurant (QSR) locations in West Texas. This role is perfect for a strategic thinker who thrives in a fast-paced environment and is passionate about operational excellence, team development, and delivering exceptional customer experiences. The position requires a hands-on leader who can drive performance, ensure profitability, and maintain brand standards across multiple locations.

Core Responsibilities

Operational Management

• Supervise daily operations across 2-4 restaurant locations, ensuring compliance with company policies, health and safety standards, and QSR industry best practices.
• Track and analyze key performance metrics, including sales, labor, food costs, and customer satisfaction, to identify areas for improvement.
• Standardize operational procedures to ensure consistency and efficiency across all locations.

Leadership & Team Development

• Recruit, train, and develop restaurant managers and their teams to meet performance goals and foster a positive workplace culture.
• Conduct regular performance reviews, provide actionable feedback, and implement growth plans for team members.
• Lead by example to promote a culture of accountability, collaboration, and exceptional service.

Financial Oversight

• Create and manage budgets for each location, focusing on profitability and cost control.
• Identify opportunities to boost revenue and reduce expenses while maintaining quality and service standards.
• Review financial reports, including P&L statements, and take corrective actions as needed to meet financial targets.

Customer Experience

• Ensure all locations consistently deliver a high-quality customer experience that aligns with brand expectations.
• Address customer complaints or concerns promptly and professionally to maintain satisfaction and loyalty.
• Monitor customer feedback and implement strategies to enhance the overall guest experience.

Strategic Growth & Planning

• Collaborate with the Regional Operations Director to develop and execute district-level business strategies.
• Identify market trends and opportunities to drive growth and increase market share
• Support new store openings, remodels, or other expansion projects as required.

Qualifications

• Experience: 3-5 years of multi-unit management experience in the QSR or restaurant industry preferred.
• Education: Bachelor’s degree in Business Administration, Hospitality Management, or a related field is a plus but not mandatory.
• Skills: Strong leadership, communication, and problem-solving abilities. Proficiency in financial analysis and operational planning.
• Travel: Must be willing to travel frequently between locations in West Texas.
• Other Requirements: Valid driver’s license and reliable transportation.

What We Offer

• Competitive base salary with performance-based bonus opportunities.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Career advancement opportunities and professional development support.
• A collaborative and supportive work environment.

Ready to take the next step in your career?

Send your resume to jay@geckohospitality.com for immediate consideration.