Director of Operations + Home Services + Omaha

What if homeowners had a trusted partner who could manage everything their home needs, from maintenance and repairs to vendor coordination and long-term planning, all through one seamless experience? 

Our client, an innovative Omaha-based startup is bringing a white-glove, technology-driven approach to homeownership and is seeking a Director of Operations to help build the business. Backed by an established organization with decades of success, this venture combines startup energy with the resources and stability needed to scale. 

What You'll Do 

As one of the key leaders in the organization, you'll be responsible for creating and scaling the operational foundation of the business. In the early stages, you'll be hands-on, working directly with homeowners, coordinating service providers, solving problems, and building processes. As the company grows, you'll transition into leading a larger team and expanding service operations. 

Key responsibilities include: 

• Develop and implement the operational framework for service delivery 
• Build and manage a network of trusted contractors, tradespeople, and service providers 
• Coordinate home maintenance, repair, and improvement projects for members 
• Establish service standards that deliver an exceptional customer experience 
• Create workflows, procedures, and performance metrics that support growth 
• Partner with technology teams to improve automation and efficiency 
• Recruit, develop, and lead future operations team members 
• Serve as a key problem-solver for complex homeowner and vendor situations 

What They're Looking For: 

Seeking someone who understands homes, construction, and service delivery, and who is excited by the challenge of building something new. 

Successful candidates will likely have: 

• Strong knowledge of residential construction, maintenance, and repair 
• Experience coordinating vendors, subcontractors, or service providers 
• Customer-facing experience and strong relationship management skills 
• The ability to create processes and drive operational excellence 
• Leadership experience or demonstrated potential to build and lead teams 
• A hands-on, entrepreneurial mindset 

Why This Opportunity Stands Out: 

• Ground-floor opportunity with significant growth potential 
• Backed by an established organization with a long track record of success 
• Blend of startup innovation and organizational stability 
• Leadership role with visibility and influence from day one 
• Competitive compensation package, bonus opportunity, and comprehensive benefits 

This is a rare opportunity to join early, make a significant impact, and help shape a company with ambitious plans for national growth. 

For confidential consideration, please click the APPLY button below. We understand that confidentiality is extremely important, and your resume will NOT be forwarded to our client without your permission. 

Job Number – 3592461LC