Business Operations & Hospitality Intern
W Talent Solutions - Grand Rapids, MI
JOB DESCRIPTION
Part-time, Hourly
Location: In-Person/Hybrid, Grand Rapids Office
Reports to: Leadership Team
Compensation Package: Hourly wage
What we offer: Tight-knit team, certified woman-owned business, mission driven organization making a community impact, team gatherings, beautiful downtown office, rooftop deck, ability to make a difference through the work you do.
WHO WE ARE
W Talent Solutions is a recruiting and talent optimization agency transforming the way companies identify and optimize their employees. We are talent change agents helping companies develop a people strategy that aligns with their business strategy, and intentionally designing winning teams to take them to the next level.
W Talent Solutions was founded in February 2017 and proud to have since been featured in many publications and the recipient of several awards, including:
2018 | Good for Grand Rapids Award | Local First
2018 | 2019 | Startup of the Year | American Business Awards
2020 | 2021 | 2022 | 2023 | 2024 | 2025 |Face of Talent | Grand Rapids Magazine
WHO YOU ARE
Are you a self-starter who takes action without question?
Are you a driven young professional with an intrinsic motivation to be successful?
Do you learn quickly and have a passion for self-growth?
Are you able to multitask in a demanding environment?
Do you enjoy a fast-paced environment?
Are you flexible, adaptable, and able to add to a winning team culture?
Then this could be a great partnership!
RESPONSIBILITIES
We are looking for someone to wear many hats. Objectives include:
Business Administration
· Operational Assistance:
o Assist in managing back-of-house functions and processes.
· Data Management:
o Perform data entry and maintain records in the applicant tracking system.
· Facilities Management:
o Manage the cleanliness and organization of the office space.
o Oversee the inventory of office supplies.
o Maintain cost analysis of office supplies purchases.
· Event Support:
o Handle the procurement of supplies for events, including the purchase of alcohol.
· Project Management:
o Assist in the planning, execution, and monitoring of business administration projects.
· Community Missions:
o Coordinate team volunteering efforts in the community.
Executive Assisting
· Administrative Support:
o Provide administrative assistance to the Leadership team.
· Errand Management:
o Run various errands for the CEO and Leadership team as required.
Sales & Marketing
· Social Media Assistance:
o Support the management and content creation for social media platforms.
· CRM Management:
o Maintain and update records in the Customer Relationship Management (CRM) system.
· Client Relations:
o Manage the process of client and candidate gifting.
· Event Planning:
o Assist in the planning and execution of marketing and sales events.
· Talent Optimization:
o Support Account Management with drafting sales quotes for Predictive Index services and subscriptions.
· Business Development:
o Support sales efforts by expanding corporate contacts within our business development platforms.
QUALIFICATIONS
· Currently pursuing a Bachelor’s Degree in Business Administration, Management, HR, Hospitality, Marketing or similar business function in Junior or Senior year.
· Personal accountability, strong work ethic, integrity, and attention to detail.
· Enthusiasm to grow a startup organization from the ground up and eagerness to wear many hats while anticipating future needs to help the company thrive.
· Experience using Microsoft Suite, including Office Outlook and Microsoft Teams preferred.
· Experience using LinkedIn preferred.
· Ability to travel throughout the Grand Rapids Metropolitan area as needed.
· Must have the ability to purchase alcohol for events.
· Must be able to work in-office Mondays and at least 2 other days per week for a minimum of 2 hours at a time during normal business hours (8 am – 5 pm).
PHYSICAL REQUIREMENTS
· Hybrid work environment, moderate noise level for an office environment.
· Ability to interact face-to-face and over the phone.
· W Talent Solutions is an inclusive employer and reasonable accommodations may be made for candidates and employees with disabilities.
W Talent Solutions is an equal opportunity employer.
All candidates will be asked to complete the Predictive Index behavioral and cognitive assessment during the pre-hire process.