Responsibilities

• Deliver 95%+ on-time ocean freight performance within six months by optimizing carrier mix, routing, and exception management.
• Cut ocean transportation costs 8–12% year-over-year through rate negotiations, consolidation, and contract compliance.
• Grow ocean freight revenue 15% annually by expanding existing accounts and converting new business in the Midwest corridor.
• Maintain 100% regulatory and customs compliance while advancing sustainability targets on every shipment.
• Lead a team of coordinators to raise operational productivity 20% via process redesign and digital workflow adoption.
• Hold customer satisfaction above 90% through proactive visibility, rapid issue resolution, and partnership reviews.
• 5+ years managing ocean freight operations, including carrier negotiations and multi-trade-lane execution.
• Proven record of delivering measurable cost savings and on-time performance in a 3PL or shipper environment.
• Deep working knowledge of Incoterms, FMC regulations, customs processes, and sustainability reporting.
• Experience leading small teams and driving process or technology improvements that scale.
• Ability to translate operational data into customer-ready insights and commercial proposals.

About the Company

This organization is a global transport and logistics leader with a network spanning more than 90 countries and thousands of offices and logistics facilities worldwide. It offers freight forwarding by air, sea, road, and rail, alongside contract logistics and supply chain solutions tailored to industries such as automotive, aerospace, healthcare, technology, and consumer goods. Built on principles of partnership and foresight over five decades, the company has grown through strategic expansion to become one of the largest players in its field. Its approach combines global scale with digital innovation, using advanced tracking and visibility platforms to help enterprises of all sizes streamline and de-risk their supply chains.



About Caliber

Caliber is a specialized talent agency built by freight professionals, not career recruiters, dedicated exclusively to the freight forwarding and logistics industry. Our mission is simple: to match the best talent in the industry with the best companies in the industry. Because our team comes from within the industry, we understand both the technical demands of the roles we fill and the culture of the companies we represent. As a niche agency, we strive to be recognized among the best in our field while operating as servant leaders within the freight and logistics community.