Responsibilities

•       Coordinate and manage air import shipments from origin through final delivery, including carrier booking, documentation, and customs clearance.

•       Communicate daily with overseas offices, airlines, ground handlers, and customs brokers to ensure shipments move on time and in full compliance with regulations.

•       Prepare, review, and audit shipping documents such as air waybills, commercial invoices, packing lists, and customs entries for accuracy.

•       Track and trace shipments in transit, proactively identifying and resolving delays, discrepancies, or exceptions before they impact the customer.

•       Coordinate customs clearance and ensure compliance with CBP, TSA, and other applicable regulatory requirements for air import cargo.

•       Build and maintain strong working relationships with airlines, drayage providers, warehouses, and customs brokers serving the Los Angeles/Long Beach gateway.

•       Provide clients, sales teams, and overseas partners with timely, accurate shipment status updates, and maintain organized, up-to-date files within the company's operating system.

About the Company

This company is a freight forwarding and supply chain management firm specializing in transpacific logistics between the United States and Australia and New Zealand. With more than 30 years of industry experience, it offers a full range of services including ocean freight consolidation, air freight forwarding, customs clearance, and warehousing and fulfillment solutions. Operating as a wholesale-only, neutral logistics partner, the company works as a dedicated extension of its clients' businesses rather than a competitor, with a strong emphasis on accountability and transparency in every shipment. Its operations span key U.S. gateways, including Los Angeles/Long Beach, to support fast and reliable transpacific trade lanes.

About Caliber

Caliber is a specialized talent agency built by freight professionals, not career recruiters, dedicated exclusively to the freight forwarding and logistics industry. Our mission is simple: to match the best talent in the industry with the best companies in the industry. Because our team comes from within the industry, we understand both the technical demands of the roles we fill and the culture of the companies we represent. As a niche agency, we strive to be recognized among the best in our field while operating as servant leaders within the freight and logistics community.



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