Position

Sales Manager

Full-Time · Freight Forwarding & Logistics

Responsibilities

• Develop and execute a strategic sales plan to grow new business in freight forwarding, customs brokerage, and international logistics services across assigned markets
• Build and nurture relationships with importers, exporters, and key accounts, serving as a trusted advisor for their end-to-end supply chain solutions
• Lead, coach, and motivate a team of sales representatives to meet and exceed revenue targets, providing ongoing performance feedback and development support
• Collaborate with operations, pricing, and overseas partner offices to deliver competitive, tailored solutions that meet client shipping requirements via air, ocean, and ground
• Monitor market trends, competitor activity, and regulatory changes impacting global trade to proactively position the company's service offerings
• Manage the full sales cycle — from prospecting and RFQ responses to contract negotiation and client onboarding — ensuring a seamless transition to operations
• Track and report on pipeline activity, sales metrics, and forecasting using CRM tools to provide leadership with visibility into growth performance

About the company

This dynamic organization is a full-service freight forwarding and customs brokerage company headquartered in the United States, with a global network spanning over 100 countries. With deep expertise in air freight, ocean freight, ground transportation, and trade compliance, they provide comprehensive supply chain solutions tailored to the unique needs of each client. Their team of experienced logistics professionals is committed to delivering seamless, door-to-door shipping experiences across industries including retail, manufacturing, and e-commerce. Backed by decades of industry knowledge and strong overseas agent relationships, they are recognized for their reliability, transparency, and personalized service in international trade.

About Caliber

Caliber is a specialized staffing and recruiting firm dedicated to connecting top talent with leading companies across the freight forwarding, logistics, and supply chain industries. With a deep understanding of the market and a consultative approach to every search, Caliber partners with both clients and candidates to ensure the right fit — not just on paper, but in culture and long-term potential. Their team of experienced recruiters brings industry-specific insight that generalist firms simply can't match. Whether you're a company looking to build a high-performing team or a professional ready for your next career move, Caliber is your trusted partner in the journey.