Duties and Responsibilities

• Experience with managing a team of 9+ entry writers.
• Develop and implement customs strategies and procedures to ensure compliance with customs regulations.
• Provide guidance and support to the customs team in handling customs documentation and procedures.
• Monitor and ensure timely and accurate submission of customs documents, including import and export declarations.
• Stay updated with changes in customs regulations, trade agreements, and industry practices.
• Coordinate with internal teams, customs brokers, and government agencies to resolve customs-related issues and inquiries.
• Conduct customs audits and compliance reviews to assess adherence to regulations and internal procedures.
• Optimize customs processes to enhance efficiency and minimize customs clearance delays.
• Manage relationships with customs authorities and stay informed about their requirements and expectations.
• Implement measures to mitigate customs-related risks and ensure accurate customs valuation and classification.
• Provide training and development opportunities to the customs team to enhance their knowledge and skills.
• Collaborate with cross-functional teams to ensure alignment and compliance with customs requirements.
• Support the development and implementation of customs compliance programs and policies.

Educational background / Work experience

• Customs Broker License Required
• Bachelor's degree in international trade, supply chain management, or a related field is preferred.
• Minimum of 5 years of experience in customs operations, including management responsibilities.
• Strong knowledge of customs regulations, procedures, and documentation.
• Experience in managing customs compliance and optimizing customs processes.

Skills & Competencies

• In-depth understanding of customs regulations, import/export requirements, and international trade practices.
• Proven leadership and people management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to build and maintain relationships with customs authorities and stakeholders.
• Proficiency in customs valuation and classification methodologies.
• Knowledge of customs automation systems and software.
• Familiarity with customs audits and compliance assessments.
• Understanding of supply chain management principles.

Preferred Qualifications

• Certification in customs compliance or a related field.
• Previous experience in the transportation and logistics industry.
• Familiarity with trade agreements and preferential trade programs.
• Experience in implementing customs automation and digitization initiatives.

Language skills

• Fluent in English (oral and written)

Computer Literacy

• Proficient in using customs management software and tools.
• Familiarity with Microsoft Office suite (Word, Excel, Outlook).
• Ability to quickly learn and adapt to new software and technology platforms used in customs operations and management.