Responsibilities

• Manage the end-to-end import process for ocean and air shipments, including carrier booking, documentation review, and customs clearance coordination.
• Prepare, review, and audit import documentation such as bills of lading, commercial invoices, packing lists, and customs entries to ensure accuracy and regulatory compliance.
• Coordinate with customs brokers, carriers, overseas offices, and warehouses to ensure timely release and delivery of shipments.
• Monitor shipment status and proactively identify and resolve delays, discrepancies, or compliance issues before they impact the customer.
• Ensure compliance with CBP, ISF, and other applicable import regulations, keeping current on changes in trade compliance requirements.
• Communicate shipment updates, exceptions, and documentation requirements clearly and promptly to clients, sales teams, and internal stakeholders.
• Maintain accurate, organized shipment files within the company's operating system and support continuous improvement of import processes.

About the Company

This company is a global logistics provider specializing in sea freight, air freight, and contract logistics solutions, with roots dating back to 1852. As a family-owned and independently operated business for more than 170 years, it has built a reputation for reliability, personal commitment, and long-term customer partnerships. The organization operates in more than 35 countries with a workforce of over 3,000 employees, offering tailor-made logistics solutions supported by forward-looking technology, including digital tools for shipment tracking, quoting, and booking. With a strong international network and a focus on quality and expertise, it serves as a trusted partner in global trade for customers across a wide range of industries.



About Caliber

Caliber is a specialized talent agency built by freight professionals, not career recruiters, dedicated exclusively to the freight forwarding and logistics industry. Our mission is simple: to match the best talent in the industry with the best companies in the industry. Because our team comes from within the industry, we understand both the technical demands of the roles we fill and the culture of the companies we represent. As a niche agency, we strive to be recognized among the best in our field while operating as servant leaders within the freight and logistics community.