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Chicago - Operational Account Manager
Itasca, IL
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Responsibilities include (but not limited to):

  • Manages all aspects of cradle-to-grave logistics for heavy haul and oversized loads, ensuring adherence to safety regulations, routing requirements, and permit acquisitions.
  • Handles special project shipments, coordinating detailed execution plans for complex, high-value freight movements.
  • Builds and nurtures customer relationships through phone, email, and in-person interactions, with a strong focus on heavy haul and oversized freight solutions.
  • Ability to negotiate rates with carriers and specialized service providers
  • Prepares spend reports and conducts regular Quarterly Business Reviews (QBR) or Monthly Business Reviews (MBR) with customers, focusing on optimizing heavy haul and oversized freight solutions.
  • Supports the automotive team by providing specialized freight solutions for heavy and oversized parts and equipment.
  • Strong Knowledge of DOT, FMCSA, transportation regulations, permits, and route planning for oversized and heavy haul freight.
  • Certification in transportation and logistics, such as Certified Transportation Professional (CTP) or Certified Logistics Professional (CLP)
  • 1+ years’ experience with OS/OW permitting
  • Spanish proficiency preferred but not required


About the company:

Caliber Talent Solutions represents one of the top freight forwarders with a strong global presence. Almost 50 years in business, they have over a thousand offices globally and over 75,000 employees. Company has invested in their technology to accommodate their wide network. It benefits both employee and customers. Plus, our client is known for their internal growth progression. It is rare for them to ask us for management level positions as they promote from within.


About Caliber Talent Solutions: Caliber is a recruiting company that specializes in freight forwarding and logistics. Our vision is to become one of the nation’s top niches recruiting agencies known for our industry expertise and high-quality talent network. Not only will we strive to be diligent in our profession, but use the same level of commitment to be servant leaders within our community.


Please submit your resume for consideration.



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