Responsibilities

• Coordinate and manage all aspects of import shipments from origin to final destination, ensuring timely clearance and delivery in accordance with customer expectations
• Prepare, review, and process import documentation including commercial invoices, bills of lading, packing lists, and customs entry filings to ensure accuracy and regulatory compliance
• Communicate proactively with overseas agents, freight carriers, customs brokers, and clients to provide shipment status updates and resolve any delays or discrepancies
• Ensure compliance with U.S. Customs and Border Protection (CBP) regulations, trade laws, and import requirements including HTS classification and duty assessments
• Track and monitor inbound shipments using freight management systems, identifying potential issues and taking corrective action to minimize supply chain disruptions
• Build and maintain strong relationships with clients by delivering exceptional service, addressing inquiries promptly, and providing tailored logistics solutions
• Maintain accurate and organized shipment records, generate operational reports, and support continuous process improvement initiatives within the import department

About the Company

This dynamic logistics company provides comprehensive freight forwarding and supply chain solutions to businesses operating in global markets. With expertise spanning ocean freight, air freight, customs brokerage, and warehousing, the organization serves as a trusted partner for companies navigating the complexities of international trade. Their team of logistics professionals is committed to delivering seamless, cost-effective solutions tailored to each client's unique needs. The company prides itself on building long-lasting relationships grounded in transparency, reliability, and industry expertise.

About Caliber

Caliber is a specialized staffing and recruiting firm dedicated to connecting top talent with leading organizations across a variety of industries. With a commitment to understanding both client needs and candidate strengths, Caliber delivers tailored workforce solutions that drive measurable results. Their experienced team of recruiters brings deep industry knowledge and a consultative approach to every search, ensuring the right fit for both employer and employee. Caliber takes pride in building long-term partnerships rooted in trust, integrity, and exceptional service.