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Chicago - Branch Manager
Des Plaines, IL
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 Duties and Responsibilities:

  • Maximizes profitability through strong, decisive and entrepreneurial leadership, while maintaining high standards of quality and customer service.
  • Takes ownership for the full P/L and performance of the Branch and takes action needed to meet budgeted guidelines and achieve defined KPI’s within the Branch.
  • Fosters strong relationships with customers and vendors to strengthen the company’s position in the marketplace.
  • Operates branch with the utmost integrity with full support of company values and fundamentals.
  • Promotes global reach by working closely with global partners to identify and close business opportunities and to strengthen our brand.
  • Analyzes and interprets financial statements (i.e. P&L, Cash Flows, etc.) in order to maximize profits through sound business practices.
  • Addresses ongoing systemic issues with network performance, customer profitability, and process deviation in order to ensure quick and effective corrective actions.
  • Proactively keeps senior management informed of major developments within the Branch.
  • Actively manages and drive financially related activities to include but not limited to, Accounts Receivable, File Level Closing, and profitability verification, and dispute resolution.
  • Accountable for achieving and following up on corrective action plans within the Branch.
  • Holds themselves and their team fiscally accountable and drives the team to meet financially related KPI’s and budgets.
  • Identifies, hires, develops, and trains high potential talent and provides a challenging and rewarding work experience.
  • Performs supervisory duties in manner consistent with company values and mission when hiring, training and developing, coaching and counseling, evaluating, and disciplining employees.
  • Ensures performance goals are set, performance is measured, and regular informal and formal feedback is provided to direct reports within assigned department
  • Monitors and manages staffing levels and workload allocation across team within assigned territory. Develops team and individuals within the team and succession planning
  • Works with existing sales team to execute sales strategy. This includes, but is not limited to, personally building and maintaining a book of business and providing executive coaching and support to team as needed.
  • Performs other duties as assigned.
  • 7-10 years of experience in international freight forwarding required with sales/account management experience encouraged
  • 7-10 years of supervisory/managerial experience required
  • LCB preferred


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