Recruitment Operations Manager - Healthcare Staffing

Location: Fully Remote (with initial frequent travel to corporate office)

Overview

This newly created, pivotal role supports rapid growth in the healthcare staffing industry by combining hands-on recruiting with team leadership. The Recruitment Operations Manager will act as a player-coach; building / managing their own candidate pipelines while managing and optimizing a high-performing recruitment team of 10+ recruiters. This position focuses on streamlining recruitment operations, enhancing metrics and analytics, and driving continuous process improvements.

Key Responsibilities

• Lead and manage a team of recruiters, providing coaching, mentorship, and performance oversight.
• Maintain an active recruiting role, owning a “book of business” alongside leadership responsibilities.
• Oversee and optimize recruitment operations processes with a focus on efficiency and scalability.
• Administer and enhance utilization of Applicant Tracking System, ensuring smooth workflows and adoption.
• Develop and implement recruiting KPIs and dashboards to measure / optimize team and process effectiveness (time-to-fill, candidate experience, pipeline health, etc.).
• Partner with leadership to set recruitment priorities aligned with growth plans.
• Develop / Manage relationships; supporting collaborative sourcing strategies.
• Support recruitment compliance initiatives.
• Travel to corporate offices heavily during on-boarding (3 days per week), tapering to less frequent visits thereafter.

Ideal Candidate Profile

• Accomplished recruiter with at least 4+ years managing and leading recruitment team(s) of 10+.
• Strong hands-on experience in healthcare staffing recruitment environments.
• Proven expertise with ATS platforms, with a passion for optimizing recruitment technology and workflows.
• Demonstrated ability to balance strategic operations management with direct recruiting accountability.
• Data-driven mindset with experience in KPI development, analytics, and reporting.
• Strong coach and leader able to develop talent and elevate team performance.
• Comfortable working fully remote with initial frequent travel, then for team and leadership meetings.
• Excellent stakeholder management and communication skills, able to interface effectively with senior leadership.
• A mix of professional and modern, approachable communication style aligned with a growth-focused organization.