Gagen MacDonald is looking for a highly driven, growth-focused and collaborative leader to join our pioneering, human-focused transformation consulting firm as Managing Director.

Qualified candidates have 15+ years of experience in the areas of business transformation, culture, change management, internal communication and employee engagement. Consulting experience with clients who are going through mergers and acquisitions and/or other types of large-scale organizational change is required. Qualified candidates have prior leadership roles in a professional services firm and a strong network of C-Suite contacts relevant to our business. 

The ideal candidate must have demonstrated ability to build, maintain and grow a profitable multi-million-dollar consulting practice, and the willingness and ability to travel as required to serve clients, be visible in the marketplace and establish new business opportunities. The position reports directly to the CEO.

Gagen MacDonald helps organizations navigate the human struggle of change through our multi-disciplinary capabilities and critical human-centered insights. We unite employees across all levels of an organization around a single vision, working from the inside out by aligning their strategy, structure, and culture to deepen employee engagement, shape stronger cultures, and accelerate business outcomes. Our collective vision is to transform the companies that transform the world.

Gagen MacDonald is a wholly owned subsidiary of APCO Worldwide.

ROLE OBSESSION AND MISSION

The Managing Director will be obsessed with leading Gagen MacDonald in delivering on our vision and strategically growing and managing our business. The role’s primary mission is to ensure the successful execution of our business plan and strategic priorities through a focus on firmwide management and operations, new business growth, and driving client service excellence with our consulting teams.

SIGNIFICANT AND IMMEDIATE IMPACT

The Managing Director will make a significant and immediate impact across three primary areas:

Firmwide management and operations:

• In partnership with the CEO and other Managing Director(s), assume overall accountability for the successful execution the firm’s business plan and strategic priorities
• Working with other members of the firmwide Leadership Team, guide the flexible and agile management and decision making around issues that arise in the course of the business, while helping teams and the firm stay focused on achieving their goals
• Align and efficiently manage all aspects of the business through the adherence to the firm’s governance protocols and calendar and through clear internal communication
• Lead initiatives that strengthen and support the firm’s culture and employee engagement

New business growth:

• Leverage professional network of contacts and proactively cultivate new relationships to discover and close near-term revenue opportunities aligned with the firm’s growth strategy, while also laying the groundwork for long term opportunities and relationships
• Ensure the full breadth of the firm’s experience, perspective and solution set is considered and leveraged as part of new business proposals and pitch opportunities
• Provide guidance to teams as needed in the development of proposals and pitches to maximize our competitive positioning and increase our win rate
• Meet or exceed annual individual sales target

Strategic leadership of the consulting teams:

• Provide strategic counsel, coaching and operational support to individual consulting team leads with direct reporting lines to the Managing Director
• Drive accountability and client service excellence with consulting team leads to deliver excellent solutions to our clients and meet their team revenue under management and new business goals. The Managing Director will be responsible for substantial revenue under management per year.
• Keep the pulse on key accounts, provide strategic counsel to senior level clients, and help organically grow our existing client portfolio
• Serve as sounding board to consulting Team Leads to troubleshoot issues and leverage opportunities as they arise

LEADERSHIP QUALITIES

The Managing Director will be a trusted and effective leader, demonstrating an ability to:

• Engage and motivate teams to achieve goals and strive to new heights
• Expand and strengthen trusting relationships with employees, clients and prospects
• Connect the dots across the firm to ensure learnings and expertise are leveraged appropriately
• Secure new sources of revenue through always on approach to relationship building and cultivation
• Drive bold and innovative thinking and a willingness to try new ways of doing things
• Look around corners and accelerate our ability to stay pioneering in the market
• Deeply listen to and productively engage around diverse perspectives
• Demonstrate the executive presence necessary to be effective with senior leaders and garner respect within the organization and in the marketplace
• Ensure timely follow through to ensure forward progress of priority actions

GAGEN’S COMMITMENT TO YOU

Gagen MacDonald is a woman-owned business committed to creating a diverse and inclusive work environment. We are committed to delivering a positive employee experience that:

• Enables employees to make an impact in the world
• Brings continuous learning opportunities
• Supports individual career growth paths
• Focuses on employee well being
• Is guided by our values:
• Our cause is our client’s success
• We are inspired by courage, passion and a sense of fun
• We build our community upon inclusive and collaborative teams, sustained through individual accountability
• We celebrate individuals and their contributions to the vitality of our firm
• We act with integrity, humility, and kindness in everything we do