Workers’ Compensation Claims Manager

$100K–$105K Base Salary + Benefits

Hybrid | Lakewood, CO | Workers’ Compensation TPA

We’re partnering with a growing Workers’ Compensation Third Party Administrator seeking an experienced Claims Manager to lead claims operations, mentor claims professionals, and ensure high-quality claims handling in compliance with state regulations and company standards.

This is an excellent opportunity for a strong workers’ compensation leader who enjoys managing teams, improving operational performance, and maintaining strong client relationships within a fast-paced claims environment.

Essential Responsibilities:

• Lead and supervise claims examiners and clerical staff
• Oversee daily claims operations, workload distribution, and staffing coverage
• Review and approve reserves, settlements, awards, and payments
• Conduct file reviews to ensure compliance with company procedures and state regulations
• Support and mentor team members through coaching, evaluations, and training initiatives
• Coordinate internal and external audits and maintain operational compliance
• Manage escalated claimant, client, and vendor concerns professionally and efficiently
• Prepare and review client reports and participate in client file review meetings
• Partner with internal leadership, account teams, and corporate stakeholders on service initiatives and RFP support
• Monitor vendor performance and ensure client servicing standards are maintained
• Assist with branch operations, expense approvals, and ongoing process improvements

Qualifications:

• 5–10 years of workers’ compensation claims experience, including leadership or supervisory experience
• Strong knowledge of workers’ compensation regulations, claims handling, and medical terminology
• Experience managing claims staff, workflows, and operational deadlines
• Strong analytical, organizational, and problem-solving skills
• Ability to prioritize effectively in a deadline-driven environment
• Excellent communication and client relationship management abilities
• Proficiency with Microsoft Word and Excel

Preferred Background:

• Experience within a Workers’ Compensation TPA environment
• Bachelor’s degree preferred
• Experience handling audits, client reporting, and account management responsibilities

Compensation & Benefits:

• $100K–$105K base salary
• Medical, dental, and vision insurance
• Life and disability insurance
• 401(k) plan
• Paid holidays and PTO
• Referral bonus program

Why This Opportunity:

• Hybrid flexibility with a combination of remote and onsite work
• Leadership role with strong visibility and client interaction
• Collaborative environment focused on operational excellence
• Opportunity to mentor teams and improve claims performance

If you’re a workers’ compensation leader looking for a high-impact management opportunity with strong growth potential, we’d love to connect.