Training Coordinator 

Wichita, KS - Full Time

Productive Resources (www.productiveresources.com) is seeking a candidate to be part of our engineering team at John Deere's facility in Wichita, Kansas. As a member of our team, the selected candidate will perform a variety of tactical tasks to support training activities such as support of Web-based learning systems, Information Technology (IT), computer software or hardware, and coordinating training programs. Duties can be complex and deal with technical support, critical administrative tasks, coordinating facility logistics/equipment/training aids and maintaining information in various systems and interaction with external business partners. Deals with proprietary or confidential information regarding Company and channel partner activities and will provide fundamental training relevant to Learning Management System administration at the channel partner level.

This full-time position is indefinite in duration with the opportunity of professional growth, and additional opportunities within our organization. 

Duties:

• Provide a variety of tactical tasks to support training activities like web-based learning systems, information technology, computer software or hardware and coordinating training programs.
• Support training staff in a variety of ways such as providing support materials, documenting, administering processes, purchasing, or being a resource on specialized training issues.
• May assist in development and delivery of training to channel partners, company personnel and customers.
• Work collaboratively with training staff and channel partners, company personnel and customers on issues relating to their support and coordination role within training.
• Handle telephone support, customer and channel partner phone calls and provide Tier 2 support to resolve issues with channel partners, customers, and field personnel.
• Utilize selected processes and tools to assist instructors and managers in the processing of relevant communications, training materials, and/or reports.
• Monitor transaction activity on Learning Management System and reconcile revenues and expenses to appropriate course and account and execute the appropriate charge-back method for the user.
• Assist in marketing or filling classes by analyzing upcoming rosters and providing telemarketing support.
• Assist with shipping, deliveries, catering, and service/supplier management for facility operations.
• Serve as a link between customers, suppliers, and other departments to assure responsiveness to customer and business needs.
• Manage administrative functions related to invoicing, outside suppliers, procurements/expenditures as it relates to Purchase Orders and budget.
• Interface with other Company units and departments on issues related to the area of responsibility.
• Manage Training Center assets including Company vehicles.
• Schedule all R4 US and Canada and CDIP classes.
• Manage ATR4Training in a shared mailbox with other R4 Training Coordinators.
• Manage R4 Scheduling Form on SharePoint.

Requirements:

• Soft Skills (People/Communication)/Time Management/Attention to details.
• Previous Office Coordinator experience.

As a condition of employment consideration, Productive Resources conducts pre-employment screening, including a background check and drug test. In addition, an employment candidate must provide proof of identity and legal authority to work in the United States.

Why work for Productive Resources? 

Productive Resources is a full-service engineering firm with over two decades of experience serving leading global clients. Our expertise is project-based product development and manufacturing engineering support. Our primary focus industries are off highway equipment including agricultural, construction, defense, mining, recreational, industrial, and specialty machines.

We lead with our reputation for quality, teamwork, and innovative solutions. We invest in our people, providing resources and opportunities for ongoing development. Our workplace fosters innovation, prioritizes the well-being of our team, and encourages creativity. Our diverse experience and client base will challenge your technical skills and provide greater opportunities for growth.

We Offer Competitive Benefits:

• Health and Dental Insurance
• Company Paid Life Insurance
• Long-Term Disability
• Short-term Disability
• Retirement Savings Account (Traditional 401k & Roth 401k)
• Flexible Spending Plans for Medical Expenses and Dependent Care
• Paid Time Off (PTO)

Equal Opportunity and Veteran Friendly