Employment Type: Permanent Position

Job Category: Clinical Research

Department: Clinical Operations

Reports To (Position): Cheif Executive Officer & Chief Operating Officer

Job Number: 3396353

Position Overview

Technical Platform Owner – Clinical Trials

Join a fast-moving, innovation-driven team at the forefront of clinical research transformation. Our client is the only pure-play IVD CRO with:

• An in-house CLIA-certified lab
• A 2,000-site global network
• An AI-powered Clinical Trial Management System (CTMS) built on Salesforce

As the Technical Platform Owner, you’ll take full ownership of our CTMS and supporting infrastructure. This role is:

• Green-field enough to invent: You’ll have the freedom to shape systems, workflows, and integrations from the ground up.
• Stable enough to scale: You’ll be building on a proven foundation that’s ready for rapid growth and enterprise adoption.

You’ll collaborate cross-functionally with clinical operations, engineering, and executive leadership to ensure our platform remains cutting-edge, compliant, and scalable.

Responsibilities

• 40% - Own the architecture. Refactor our custom CTMS (Salesforce + Cloudbyz) into a clean, API-driven data layer that fuels Castor EDC, OCR pipelines, and BI.
• 25% - Lead the build/SDLC. Run a hybrid team—1 internal admin, 3–4 offshore devs, a UX agency—and institute Git-based DevOps, test automation, and release gates.
• 20% - Integrations & data governance. Design secure flows for PHI, e-source, adjudication panel, and future AI modules; own HIPAA/SOX/SOC2 controls.
• 10% - Product strategy. Partner with Conall on roadmap (site-identification AI, nurse-CRA dashboards, sponsor portals).
• 5% - Mentor & evangelize. Level-up CRAs and project associates so they live the data model, not work around it.

Qualifications / Skills

• 8 + yrs Salesforce engineering—with 3 + yrs as chief/lead architect on multi-cloud orgs (Sales, Service, Platform, Experience). 
• Designed at least one regulated-data platform (life-sciences, fintech, or health-tech). 
• Built high-volume integrations (REST / GraphQL / Mulesoft / AWS API Gateway). 
• Led distributed dev teams (on-shore + off-shore) and enforced CI/CD (Gearset, Copado, SFDX, or similar). 
• Comfortable translating between CEOs, CRAs, and nurses—equal parts whiteboard and GxP fine print.
• CTMS, EDC or eCOA experience (Veeva, Cloudbyz, Medidata, Castor, etc.). 
• Salesforce Health Cloud, Einstein Analytics / CRM-Analytics, Heroku. 
• OCR / NLP pipelines; Gen-AI prompt engineering. 
• Previous stint in an early-stage CRO, diagnostics, or med-device startup.

Location: Remote-first (quarterly Los Angeles sprints)

Equal Opportunity & Accessibility

The physical demands and work environment described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions in accordance with the Americans with Disabilities Act.

This job description is intended to provide an overview of the responsibilities and requirements for this position. It is not an exhaustive list, and additional duties may be assigned as needed.