Orthodontic Dental Laboratory Manager

Position Overview

A full-service dental solutions organization is seeking an experienced Orthodontic Dental Laboratory Manager to oversee daily operations within a high-volume orthodontic lab environment. This role is responsible for workflow coordination, quality control, team leadership, and client communication, ensuring the timely and high-quality production of orthodontic appliances that support excellent clinical and patient outcomes.

The ideal candidate combines strong hands-on orthodontic lab experience with operational leadership, digital workflow knowledge, and the ability to collaborate closely with orthodontic practices.

Key Responsibilities

Laboratory Operations & Workflow

• Supervise and coordinate daily orthodontic lab operations, including case intake, scheduling, and production flow
• Monitor work-in-progress and proactively resolve bottlenecks to meet turnaround times
• Ensure compliance with laboratory safety standards, protocols, and best practices
• Maintain accurate documentation, including case notes, quality control logs, and case photos

Quality Control & Production Oversight

• Oversee quality and consistency of orthodontic appliance fabrication, including:
• Retainers
• Aligners
• Splints
• Expansion devices
• Bonding trays
• Analyze remake and adjustment trends and implement corrective actions
• Ensure appliances meet both prescription requirements and internal quality standards

Digital Workflow Support

• Support and manage digital orthodontic workflows, including:
• Intraoral scan processing
• CAD design workflows
• 3D printing and milling coordination
• Collaborate with technicians on digital case planning and execution

Team Leadership & Development

• Train and mentor junior and mid-level orthodontic technicians
• Set productivity and quality expectations
• Conduct performance evaluations and support ongoing professional development
• Foster a collaborative, efficient, and accountable lab culture

Client Communication

• Serve as a primary liaison between the lab and orthodontic practices
• Clarify prescriptions and confirm timelines with clinicians and practice staff
• Provide case status updates and address client questions or concerns professionally

Schedule

• Full-time position
• Monday to Friday

Skills & Qualifications

• Minimum 5+ years of experience in an orthodontic dental laboratory
• Strong proficiency in orthodontic appliance fabrication and finishing
• Demonstrated experience managing lab workflows and production schedules
• Working knowledge of CAD/CAM orthodontic tools (e.g., 3Shape Ortho / Appliance Designer or similar)
• Strong leadership, communication, and problem-solving skills
• Ability to balance technical oversight with operational and client-facing responsibilities