Sales Development Representative (SDR)

Location: Remote (South Africa)

Language: English required (spoken & written)

Work Hours: 8:00 AM – 5 PM (EST)

About Factur

Factur helps manufacturing companies grow through outsourced sales and demand marketing. We partner with U.S.-based manufacturers to find new customers, build sales pipelines, and create opportunities for growth.

Our team is made up of individuals who are humble, hungry, and people-smart. We value strong communication, accountability, teamwork, and a willingness to continuously learn and improve.

What You'll Do

As an SDR, you'll support our Outsourced Business Development Managers (OBDMs) by generating new conversations and opportunities for their manufacturing clients.

This is a full-time outbound prospecting role, with a primary focus on phone-based outreach.

• Make a high volume of outbound cold calls on behalf of Factur's manufacturing clients
• Engage prospects, introduce client offerings, and create interest in conversations
• Follow calling strategies and messaging developed for each client
• Research prospects and accounts to understand who you're contacting
• Identify potential opportunities and pass qualified conversations to the appropriate OBDM
• Accurately document calls, conversations, and outcomes in CRM systems
• Work closely with OBDMs and account managers to understand client goals and improve outreach
• Consistently execute Factur's prospecting process
• Learn the industries, companies, and audiences you're prospecting into
• Continuously improve your communication, prospecting, and sales skills

Growth Opportunity

This role is designed to provide a strong foundation in B2B sales and business development, with the potential to grow into an OBDM role over time.

As you develop your skills and demonstrate success, there may be opportunities to take on additional responsibilities, including client communication, account management, strategy, and ownership of client relationships.

KPIs: Outbound Activity & Qualified Opportunities

Success in this role is measured by:

• Consistent outbound calling activity
• Quality conversations with prospects
• Qualified opportunities generated for clients
• Consistent execution of assigned prospecting campaigns
• Accurate and timely CRM activity

What We're Looking For

• 1+ year of B2B sales, SDR, BDR, telemarketing, or outbound prospecting experience
• Strong verbal communication skills
• Comfortable making a high volume of cold calls
• Confident speaking with new people and starting conversations
• Persistent and comfortable hearing "no"
• Self-motivated and results-driven
• Organized and reliable
• Coachable and open to feedback
• Curious and willing to learn about different industries and businesses
• Interested in building a career in sales and business development

Nice to Have

• Experience making cold calls
• Experience working with manufacturing or industrial companies
• Familiarity with CRMs or sales engagement tools
• Interest in eventually moving into an OBDM, account management, or client-facing sales role