Ready to keep millions of listeners connected to their favorite music, sports, and talk shows 24/7? Join a mission-critical broadcast operations team where your technical expertise directly impacts uptime for one of America's leading satellite radio platforms.

Pave Talent is hiring on behalf of a major national satellite radio broadcaster operating state-of-the-art broadcast facilities in Washington, DC. This established media technology leader is known for their innovative culture, collaborative engineering teams, and unwavering commitment to 100% on-air reliability serving millions of daily subscribers.

Your Impact As a Broadcast Operations Support Specialist, you'll be the technical backbone ensuring seamless broadcast delivery to a nationwide audience. You'll troubleshoot complex systems spanning IT infrastructure, broadcast engineering, and studio operations - solving problems that keep content flowing without interruption. This is where broadcast expertise meets enterprise IT in a fast-paced, 24/7 live production environment.

Key Responsibilities

• Monitor and maintain broadcast systems, servers, and studio equipment across 24/7 operations to achieve zero-downtime performance standards
• Troubleshoot and resolve technical issues for on-site and remote studio users, addressing audio/video routing, network connectivity, and endpoint problems within SLA timeframes
• Install and configure firmware updates, software patches, and system upgrades for broadcast-specific hardware and virtual server infrastructure
• Diagnose equipment failures using system logs, signal flow documentation, and network analysis tools (Splunk, SolarWinds, Wireshark) to isolate root causes
• Document incidents in ServiceNow ticketing system and communicate status updates to management, engineering teams, and affected users
• Implement broadcast technology projects including system installations, network deployments, and workflow improvements
• Create and maintain technical documentation including signal flow diagrams, network schematics, and equipment configurations using AutoCAD/Visio
• Collaborate with Tier 3 Subject Matter Experts on complex escalations involving virtual infrastructure, satellite downlink systems, and media encoding platforms

Required Qualifications

• 5+ years hands-on technical experience in broadcast facilities, media production environments, or live content operations
• Strong knowledge of both Windows and Linux server administration, including troubleshooting and configuration
• Proven experience with networking fundamentals: routers, switches, firewalls, and TCP/IP troubleshooting
• Broadcast technology familiarity including audio/video routing systems, studio consoles, or playout equipment
• ServiceNow or similar ticketing system experience for incident management
• Physical ability to lift 50 lbs and work safely on ladders in equipment rooms and studios
• Flexibility to work rotating shifts including nights, weekends, and holidays in a 24/7 facility
• Legal authorization to work in the United States without sponsorship

Preferred Qualifications

• College degree in Broadcast Engineering, Information Technology, or related technical discipline
• Experience with virtual infrastructure (VMware, Hyper-V) and data center environments
• Familiarity with broadcast equipment manufacturers (Evertz, Telos, LAWO) and media encoding systems
• Scripting experience (PowerShell, Python, Bash) for automation and system management

What We Offer: Competitive hourly rate of $37.93 - $50/hour based on experience, comprehensive benefits package, 6-month contract with strong extension potential, and approximately 6 weeks of paid training. Work onsite at a cutting-edge broadcast facility with industry-leading technology and a supportive engineering team that values collaboration and professional growth.

The Culture Join a close-knit technical team that takes pride in keeping listeners connected. This environment combines the precision of broadcast engineering with the innovation of IT operations, where your contributions directly impact millions of daily listeners. The team values proactive problem-solving, continuous learning, and maintaining the highest reliability standards in the industry.

Ready to Make an Impact? Apply and Pave Talent will contact qualified candidates within 48 hours. This is a confidential search - your application is fully private. Apply now to join a team where technical excellence meets broadcast innovation!

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