Hybrid 1 day per week in London, England (UK-based)

At Weller & Company, every application is reviewed by a real person because we believe every candidate deserves thoughtful consideration.

The Company Behind The Role

Our client is a healthcare-focused consultancy that blends strategic thinking with a people-first mindset. They specialize in primary market research, helping clients across the life sciences make better decisions through meaningful insights. Known for exceeding expectations, they challenge conventional thinking and prioritize client experience in everything they do. With in-house moderation and analysis and a strong emphasis on partnership, they work closely with their clients and their teams to deliver high-impact, detail-oriented work.

What'll You'll Do

• Lead and shape the global operations strategy across UK and US teams, including project and resource management, IT compliance, supplier partnerships, and financial oversight.
• Provide senior leadership balancing strategic oversight with hands-on support when needed.
• Mentor and coach setting clear guardrails around roles, responsibilities, and decision-making.
• Partner closely with senior leadership to align operations with business growth, client delivery, and long-term priorities.
• Oversee financial operations, including forecasting, budget governance, margin oversight, and commercial decision-making.
• Own compliance and risk governance, ensuring robust policies, SOPs, audits, and adherence to regulatory, contractual, and ethical standards (e.g., data privacy, information security, responsible AI).
• Lead IT and AI initiatives, including managing external IT partners, defining technology and AI roadmaps, and establishing policies for new tools and systems.
• Set strategic direction for vendor and supplier management, ensuring strong performance, compliance, and responsible procurement practices.
• Foster a collaborative, high-performing culture that supports consistency, accountability, and operational excellence as the business scales.

What You'll Bring

• Significant senior-level operations leadership experience within pharmaceutical market research or consulting.
• Proven track record leading multi-office or global operations, with accountability for strategy, governance, and execution.
• Strong people leadership and mentorship skills, with experience leading and developing operations teams.
• Ability to be confident, diplomatic, and decisive, building relationships and trust with external stakeholders.
• Hands-on mindset with the judgment to step in when required while maintaining a strategic view.
• Deep experience overseeing compliance frameworks, including data protection, audits, SOPs, information security, and regulated environments.
• Solid financial and commercial acumen, with experience overseeing budgets, P&L, forecasting, and cost control.
• Experience leading or partnering on IT, information security, and AI initiatives, including vendor oversight and policy development.
• Background in improving or scaling operations in a growing, entrepreneurial organization.

Why You'll Love Working Here

• A culture that genuinely cares - this team fosters a balanced, healthy work environment where people are supported and encouraged to grow
• Remote working allows flexibility to support work-life balance and a people-first culture
• Summer Fridays
• A strong sense of purpose - get involved in pro bono work with healthcare nonprofits, and support causes that matter

Applicants must have the permanent right to work in the United Kingdom.

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