Summary

The Payroll Specialist will be responsible for processing accurate payrolls, troubleshooting system issues, and supporting clients with payroll and HCM-related questions while fostering strong, long-term relationships.

Responsibilities

• Manage end-to-end payroll processing for assigned clients, ensuring accuracy and timeliness
• Act as the primary point of contact for payroll and system support inquiries
• Troubleshoot and resolve payroll and software-related issues quickly and effectively
• Generate and distribute payroll reports, checks, and related documentation
• Maintain compliance with payroll regulations and internal policies
• Provide proactive client support, including training and process improvement guidance
• Collaborate with internal teams to enhance service delivery and client satisfaction
• Participate in system training, updates, and continuous learning opportunities
• Contribute to a positive team culture by embodying organizational values

Qualifications and Skills

• 2–3 years of experience in payroll, HR, benefits, or related functions
• Strong technical aptitude and ability to learn and troubleshoot cloud-based platforms
• Excellent communication and customer service skills with a client-focused mindset
• Detail-oriented with strong organizational and problem-solving abilities
• Bachelor’s degree in business, accounting, or HR preferred

Salary

$20.00–$25.00 per hour, plus potential quarterly bonuses

Onsite, Remote, or Hybrid

Onsite – Memphis, TN