About the Role

We are seeking an experienced and driven Production / Operations Manager to lead and optimize our fabrication operations. This role is responsible for overseeing end-to-end production performance, aligning people, processes, and schedules to ensure projects are delivered on time, on budget, and to quality standards.

This position goes beyond day-to-day shop supervision, focusing on operational planning, workflow coordination, resource management, and continuous improvement across production. The ideal candidate is a hands-on leader who can balance strategic oversight with practical problem-solving in a fast-paced manufacturing environment.

Responsibilities

• Oversee and manage all production operations, ensuring countertops are fabricated accurately, efficiently, and on schedule.
• Plan and coordinate production schedules, labor allocation, and workflow to meet delivery and installation timelines.
• Lead, train, and develop production staff, establishing clear expectations for safety, quality, and accountability.
• Serve as the primary operational liaison between the shop, office staff, templaters, and installers to ensure seamless project execution.
• Monitor operational KPIs such as throughput, rework, scrap, and on-time completion; implement improvements as needed.
• Manage inventory levels of raw materials, tooling, and consumables to minimize downtime and waste.
• Ensure safety programs, policies, and procedures are followed and continuously improved.
• Review job tickets, CAD drawings, and production data to proactively identify risks, bottlenecks, or capacity constraints.
• Oversee preventive maintenance and uptime of CNC machines, saws, polishers, and other fabrication equipment.
• Establish and enforce quality control standards at each stage of production.
• Lead continuous improvement initiatives focused on efficiency, cost reduction, workflow optimization, and scalability.
• Troubleshoot operational issues and implement sustainable, root-cause solutions.

Qualifications

• 5+ years of experience in countertop fabrication or a similar manufacturing environment (granite, quartz, or solid surface preferred).
• 2+ years of experience in a production management, operations management, or supervisory leadership role.
• Strong understanding of manufacturing workflows, capacity planning, and material flow.
• Experience with CNC machinery, digital templating systems, and fabrication equipment preferred.
• Proven ability to manage teams, schedules, and competing priorities.
• Strong analytical, organizational, and problem-solving skills.
• Ability to read and interpret CAD drawings, technical plans, and production reports.
• Commitment to safety, quality, and continuous improvement.
• Proficiency with basic computer tools (Excel, scheduling software, shop or ERP systems).

Physical Requirements

• Ability to be present on the production floor for extended periods.
• Must be able to lift up to 50 lbs. as needed.
• Comfortable working in a fabrication environment with stone materials, dust, and machinery noise.

Location: Lakewood, NJ

Schedule: Full-Time | Monday–Friday (occasional Saturdays as needed)

Reports to: Owner

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