What do we do? We get your resume seen, prepare you for the interview, and get you a job offer! Addvantage Credit Union Staffing was founded in 2002, and exclusively staffs credit unions. We have helped thousands of candidates around the country get their foot-in-the-door at top credit unions and we are most proud of our high placement rate! Thank you for considering the following position in your job search!

We are currently seeking an experienced Branch Manager for a credit union located in Garland, TX!

Type: Full-time, direct hire

Salary Range: $90,000 to $100,000/annually + 15% bonus

Branch hours: Monday – Friday: 9:00am - 5:00pm or a shift close to that

Benefits:

• Competitive salary with a pay for performance bonus
• Fully paid Medical, Dental, and Vision benefits package for employees.
• Fully paid Life insurance, AD&D, short and long-term disability coverage
• 401k plan with a 3% safe harbor from the credit union and a matching program of up to 4%
• Education reimbursement of up to $5,250 annually, along with a 0% education loan assistance program
• Pet Insurance
• 4 weeks of PTO annually including 2 ½ days of float time.
• 9 paid holidays plus 2 half days

Responsibilities:

• Manage all regional office operations, including audits and fiduciary duties.
• Ensure exceptional member service through a consultative, multi-channel approach.
• Promote membership growth by networking with fire stations, unions, and firefighter organizations; collaborate with business development as needed.
• Handle escalated member issues by coordinating timely research, responses, and resolutions across departments.
• Oversee lending and deposit pipelines effectively.
• Forecast and schedule staff to ensure adequate daily member coverage.
• Coach and mentor managers and team members to align with the Credit Union’s mission, vision, and values.
• Equip teams with necessary training, tools, and resources to succeed.
• Hold teams accountable for service levels, quality, and efficiency; provide ongoing coaching and feedback.
• Support team career development through training and advancement opportunities.
• Lead continuous improvement initiatives to enhance service quality.
• Assist in executing the Credit Union’s overall business plan.

Requirements:

• 3 years of previous credit union or banking experience preferred.
• Previous branch management or supervisory experience preferred.
• Previous experience supervising or managing employees required.
• Bachelor’s degree required.
• Must be able to pass background, credit history and bondability checks.