Addvantage Credit Union Staffing specializes in the temporary, temporary-to-hire and direct hire placement of tellers/MSR, consumer/mortgage lenders, call center representatives, collectors, back office support and accounting positions. By utilizing our professional resources, we are able to place the most qualified candidates in positions that may not otherwise be available.

Position Title / Information:

We are currently looking for experienced Member Support Services/ Back Office for a well-established credit union in La Habra. This is a full-time temporary position for 3 months or longer that we are looking to fill immediately. Successful candidates will have a minimum of 1 year of credit union or bank experience.

Pay: $20-24/hr

Responsibilities:

• Position is responsible for Member Service duties with an emphasis on Member account administration and support; including account transactions received by mail or fax, new account opening, check exceptions and remote deposit capture processing.
• This position is also responsible for answering internal and external Member calls and appropriately handling service requests in a timely manner through all delivery channels.

Requirements:

• Minimum of 1 year of credit union or bank experience!
• Demonstrated ability of handling a variety of customer requests including difficult customer situations
• Must have a understanding of opening new membership and account maintenance, entering incoming and outgoing wire transfer requests, processing remote deposit capture (RDC) transactions, and working understanding of IRAs.
• Possess an enthusiastic and professional attitude
• Excellent written and verbal communication skill