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Card Services Representative
Torrance, CA
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What do we do? We get your resume seen, prepare you for the interview, and get you a job offer! Addvantage Credit Union Staffing was founded in 2002, and exclusively staffs credit unions. We have helped thousands of candidates around the country get their foot-in-the-door at top credit unions and we are most proud of our high placement rate! Thank you for considering the following position in your job search!


We are currently seeking an experienced Card Services Representative for a credit union located in Torrance and Burbank, CA! Torrance is the preferred location, however, Burbank is available as well.



Type: Full-time, temporary for 3 months. Could go longer.



Pay: $26/hr



Department hours: Monday - Friday: 8:00am - 5:00pm or a shift close to that,




Responsibilities:


  • Investigating and processing debit and credit card disputes.
  • Managing chargebacks, provisional credits, and member communications.
  • Supporting daily card operations (e.g., card maintenance, fraud monitoring, transaction research).
  • Coordinating with vendors and internal teams to resolve card-related issues.

 


Requirements:.

  • Prior experience in credit union operations processing debit and credit card disputes.
  • Chargeback experience.
  • Fraud monitoring.
  • Familiarity with Regulation E and Regulation Z, particularly as they relate to dispute handling.



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