Be Part Of A High-Performing Team:

Join an established life sciences organization focused on developing and delivering therapies for patients with serious and rare diseases. This role supports a highly regulated enterprise applications environment where Information Technology, Quality, and business teams collaborate to implement reliable, compliant systems. The successful candidate will lead a visible quality systems and ServiceNow validation initiative requiring disciplined execution, strong stakeholder leadership, and careful attention to regulatory requirements.

What's In Store For You:

Engagement: W2 only (no C2C/1099)

This full-time contract assignment offers the opportunity to lead an enterprise-wide technology validation program within a regulated pharmaceutical environment. The position provides significant exposure to executive stakeholders, Quality leadership, enterprise applications, ServiceNow, organizational change, and GxP-compliant system delivery.

How You Will Make An Impact:

• Lead the planning, execution, and delivery of a multi-workstream quality systems and ServiceNow validation program.
• Coordinate activities across Information Technology, Quality, business leadership, and other cross-functional stakeholder groups.
• Create and maintain program roadmaps, milestones, delivery plans, risk registers, dependency tracking, and communication strategies.
• Facilitate executive steering committee meetings, stakeholder workshops, and program status discussions.
• Drive alignment among technical and non-technical teams while resolving competing priorities, risks, and delivery roadblocks.
• Oversee the validation lifecycle, including documentation, protocols, approvals, traceability, and audit-readiness activities.
• Ensure program deliverables comply with GxP requirements, 21 CFR Part 11, Annex 11, and applicable quality standards.
• Partner with business leaders on organizational change, user adoption, go-live readiness, rollout planning, and post-implementation hypercare.
• Translate complex technical and compliance matters into clear, actionable business communications.
• Promote accountability, collaboration, and consistent execution across multiple workstreams.

Do you have the expertise to lead enterprise technology validation programs in regulated environments?

• Bachelor’s degree or higher in Information Technology, Business, Life Sciences, Engineering, or a related discipline.
• At least seven years of project or program management experience leading complex, enterprise-wide initiatives.
• Demonstrated success managing cross-functional programs involving Information Technology, Quality, business operations, and executive stakeholders.
• Extensive GxP experience within a regulated pharmaceutical, biotechnology, healthcare, or life sciences environment.
• Advanced Computer System Validation experience, including management of validation lifecycles and the authoring or review of IQ, OQ, and PQ documentation.
• Strong understanding of 21 CFR Part 11, Annex 11, validation protocols, quality documentation, and audit-readiness expectations.
• Experience managing enterprise technology platforms within regulated Quality or Information Technology environments.
• Strong knowledge of Agile, hybrid, and structured project delivery practices.
• Proven ability to influence stakeholders and drive decisions without direct authority.
• Exceptional executive communication, facilitation, organizational, problem-solving, and decision-making skills.
• Ability to build relationships quickly and navigate different personalities, priorities, and organizational dynamics.
• ServiceNow validation, IT Service Management, platform administration, or broader ServiceNow knowledge is strongly preferred.
• Pharmaceutical or life sciences industry experience is strongly preferred.