Locations: Clemmons NC, North Kingstown RI, or Nashville TN

Be Part of a Dynamic Team

A global leader in manufacturing and distribution is executing a multi-year ERP transformation program, implementing Microsoft Dynamics 365 Finance & Supply Chain Management (FSCM) across North America, Europe, and Asia-Pacific. This team drives innovation and efficiency in business operations, with a strong emphasis on sales and customer service excellence. The environment is collaborative, fast-paced, and deeply focused on business impact through technology.

What’s In Store for You

This is a high-visibility role within a global ERP rollout. The position offers the chance to shape the future of customer service and sales operations, with strong professional growth opportunities and direct exposure to business-critical decision-making. This role is based onsite at the Clemmons, NC location, with other regional offices in RI, TN, and GA under consideration.

How You Will Make an Impact

• Act as the primary liaison between business teams and technical stakeholders
• Configure and customize D365 Sales & Customer Service modules (quote-to-cash, sales & marketing, rebate management, pricing management)
• Lead requirement gathering, gap analysis, and process documentation aligned to global ERP standards
• Drive workshops, testing, training, and change management to ensure successful ERP adoption
• Collaborate with cross-functional teams to deliver scalable solutions and resolve integration challenges
• Support ERP go-live activities and provide post-implementation enhancements

Are You an Experienced D365 Analyst Ready to Make an Impact?

• Bachelor’s degree in Computer Science, Information Technology, or Supply Chain Management (required)
• 7–10+ years of experience as a Business Analyst or Functional Consultant with D365 FSCM
• Proven expertise in Sales & Customer Service modules: quote-to-cash, rebate management, pricing, and sales & marketing
• Strong ability to translate business requirements into system configurations and solutions
• Hands-on experience with D365 integrations, including SPS EDI
• Excellent communication and stakeholder management skills
• Preferred: D365 FSCM certification, Power BI, Power Automate, Azure familiarity, and experience in manufacturing/distribution ERP rollouts