People and Culture Manager

Anderson Air has been a family-owned and operated business based in Vancouver for the past 43 years. We aim to deliver a customized private jet charter and aircraft management service worldwide. Our team has been on a growth track over the last year, adding 5 aircraft and 1 helicopter to our fleet and experiencing rapid growth in revenue and headcount. 

We pride ourselves on having earned the quality experience and excellent safety record that gives our clients tremendous confidence and security in choosing us. Our acute attention to detail, combined with our preeminent level of commitment to providing the highest level of service, is what sets us apart. We promote a culture of safety, teamwork, communication, respect, and accountability and are committed to transparency and empowerment so that our people can do their best work while providing exceptional service to our clients.

This is a fantastic opportunity to join a growing organization with a history of strong leadership and bring your creativity and drive to build the People & Culture function as a part of overall strategy. Come be a part of our success story!

The Role 

As our People and Culture Manager, you will report to the President, and play a key role in managing all aspects of the human resources function. Areas of responsibility as a stand-alone practitioner include implementing people related policies and procedures, supporting employee relations, talent acquisition, performance management, people development and fostering a positive workplace culture. This role requires a strategic thinker with strong interpersonal skills and a passion for developing and supporting our most valuable asset – our people. 

Key Responsibilities

• People Strategy
• Develop and implement people related strategies and initiatives aligned with the overall business strategy and organizational culture
• Promote company values and be a role model for a positive and high-performing organizational culture
• Develop and monitor overall people strategies, systems, tactics and procedures across the organization
• Develop programs to increase employee engagement and morale

• Talent Acquisition
• Oversee and tactically support the recruitment process, from job posting to onboarding
• Collaborate with hiring managers to identify staffing needs and develop effective recruitment strategies
• Conduct interviews, assess candidates, and make recommendations for selection

• Employee Relations
• Serve as a point of contact for employee concerns, providing guidance and resolution
• Bridge management and employee relations through advising and coaching leaders and employees 
• Foster a positive and inclusive workplace culture through communication and employee engagement initiatives
• Build strong relationships with the team, fostering trust and promoting collaboration

• Employee Lifecycle
• Champion the onboarding process by ensuring that it's high-quality, meets business needs, and provides clarity and connection for employees so their roles serve the overall business vision
• Conduct consistent check-ins with employees to gain insight into their employee experience
• Support the organization with offboarding tasks

• Employee Development & Performance Management:
• Create learning and development strategies and programs that meet the needs of the organization
• Implement and support managers with performance management processes, including goal setting, regular feedback, and performance reviews
• Provide guidance to managers on performance-related issues and help develop improvement plans when necessary

• Policies and Compliance:
• Ensure compliance with labor laws and regulations as they evolve
• Consistently update policies and procedures in alignment with company goals and industry best practices
• Conduct regular audits to ensure data accuracy and policy adherence

• Administration and Communication:
• Regularly update our internal Human Resources Information System, BambooHR and maintain accurate records relating to employment
• Answer employee inquiries and support/implement communication strategies to promote understanding and engagement

Who You Are:

• Possess a degree in Human Resources, Business Administration, or related field
• Possess a minimum of 5 years of progressive Human Resources Leadership experience
• In-depth knowledge of HR policies, procedures, and best practices
• Demonstrated experience leading change management initiatives, specifically in organizational design/structure, HR program development and implementation, and continuous improvement of HR processes
• Exceptional communication and interpersonal skills and an ethical mindset
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• Ability to maintain confidentiality and handle sensitive information with discretion
• Demonstrated collaborative approach that values open and honest communication, integrity, respect, consistency and fairness
• Adept at problem-solving and conflict resolution
• Demonstrated ability to work independently and in a self-directed manner in a fast-paced environment while maintaining high standards of accuracy, attention to detail, timeliness and confidentiality concerning sensitive issues in a professional manner
• People oriented and results driven
• Knowledge of HR systems and databases. Knowledge of BambooHR considered an asset

Join our executive charter and aircraft management company and become part of our dedicated team, committed to delivering safe and reliable aircraft maintenance with a warm and welcoming approach.

We welcome all applicants regardless of race, gender, orientation, sexual identity, economic class, ability, disability, age, religious beliefs or disbeliefs, or status. We believe that different perspectives and backgrounds are what make our company succeed. Apply today and embark on a rewarding journey with us! Please note only applicants chosen to move forward will be contacted.