Responsibilities
- Monitor service delivery queues and respond to inquiries.
- Resolve and handle payroll issues proactively.
- Research customer questions independently in order to provide solutions.
- Monitor payroll interfaces, identify irregularities, and assist in their resolution.
- Perform Payroll Processing for Domestic, International, Expatriate, Stock, and Relocation Employees.
- Perform time entry validation and variance analysis.
- Confirm and validate all payroll information, including deductions, taxes, and discrepancies.
- Identifies opportunities for transaction entry and process optimization.
- Plays a crucial part in payroll projects and leads implementations of optimization.
- Provide internal and external audits with data, reports, and supporting documentation.
- Work with internal and external partners on all initiatives and engagements relating to payroll.
- Assists with system testing and updates.
- Assign extra tasks for assistance and support.
Qualifications
- Minimum of five years' experience in Payroll, Accounting, or a similar field is required.
- Self-motivated, high-energy individual with exceptional time and project management skills.
- Utilization of pivot tables, v-lookups, graphs, and charts in Excel.
- Multi-state union and non-union with year-end/federal/state/local tax experience
- Excellent problem-solving and judgment abilities, as well as meticulousness and precision.
- Excellence-oriented, goal-oriented, self-motivated, organized, and capable of juggling multiple responsibilities.
- Continuously look for ways to improve, and be willing to assist wherever it is required.
- Able to work effectively with team members and third-party vendors.
- Strong feeling of responsibility and the capacity to work with minimal oversight, Strong understanding of financial controls and adherence to laws and procedures.
- Strong prioritization and time management skills.
- Strong knowledge of deductions, garnishments, and taxes.
- Knowledge of the HIPAA and FLSA requirements.
- Excellent teamwork and communication abilities.
Preferred Qualifications
- Experience with Workday HCM, ADP GlobalView, ADP Streamline, and SAP.
- Payroll certification.
- Bachelor's degree in business administration/finance or accounting preferred.
- Bilingual, either in English and Spanish or in English and German.
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