Job Summary
The Director Emergency Services Department assures service, growth, development, personnel management, and resource allocation and management controls in order to ensure consistent high-quality patient care in the Emergency Department.
Job Responsibilities
Service
• Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication.
• Actively participates in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents.
• Advances the patient experience agenda in the Emergency Department.
People
• Coaches immediate subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance.
• Adheres to all Human Resource policies.
• Effectively communicates departmental, organization and industry information to staff.
• Facilitates evidence based employee engagement practices.
• Effectively builds strong relationships, networks to deliver upon organizational, and department goals.
• Participate in employee and patient rounding and identifies and mentors potential future leaders
Quality
• Enforces standards of emergency department care and develops processes to measure and ensure consistent compliance.
• Develops, implements, and evaluates an ongoing emergency services program, which assures quality patient care consistent with the Hospital mission.
• Monitors compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety.
• Oversees a PI program that consistently monitors and evaluates critical aspects of care.
• Is responsible for department’s operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures and professional standards.
• Follows the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens.
Finance
• Seeks new program strategies and/or program enhancements which would expand patient services.
• Develops, prioritizes and defends a capital equipment requests.
• Is responsible for the fiscal management of department; assures proper utilization of organization’s financial resources.
Growth
• Advances the growth agenda for emergency services.
Community
• Demonstrates a poised and confident demeanor that reassures others and commands respect within the organization and the community.
• Develops and builds strategic external networks.
Qualifications
- Bachelor's degree Nursing required
- • Master's degree MHA, MSN, MBA, or related field preferred
- • 3+ years of experience in emergency services required
- • 3+ years of experience in a leadership role preferred or equivalent combination of education and/or experience
Licenses, Certifications, & Training:
- Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required
- • Advanced Cardiac Life Support (ACLS) required
- • Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric Course (ENPC) required
- • Basic Life Support (BLS) required
SHIFT: Full time Days (rotating weekends)
General Comments
Additional Information
- FTE's- 46
- 13 Bed ER
- 65-70 Patients daily
- High Acuity
- Must be able to handle pressure and a fast pace unit
- Must be able to hold staff accountable
- Must have a BSN
- Will report to the CNO
- Must be clinically competent to assist staff
- Must be comfortable being in a smaller facility and wearing multiple hats
- Have seen an uptick in their behavioral health population
- Has seen an increase in their hold times
- 85-90% capacity daily
Compensation: Salary range from $100-$121K (mid)- $135K with 15% annual incentive bonus.