Company Summary

Our client is a full-service provider that specializes in the treatment of autism and other developmental disabilities. Their broad thinking approach addresses the whole individual by collaborating with doctors, therapists, schools and specialists. with an aim to work with their patients to achieve the best possible outcome.

Position Summary

The Associate/Clinical Director is responsible for managing and overseeing all aspects of regional operations that are related to providing treatment to children with special needs. The Associate/Clinical Director position will be a combination of remote support as well as onsite support at the assigned regional clinic/office location. It is expected that the role will be fulfilled during standard hours of operation.

Essential Job Functions

• Oversee all clinical and administrative operations within the region and/or sub-region.
• Work with Support Center staff to ensure that agency-wide processes and procedures are being executed efficiently to support clients and staff.
• Manage all Supervisors within their region or sub-region.
• Drive to clinical and operational excellence through management of the Balanced Scorecard and the below key metrics for their region and/or sub-region:
• Ensure clinical excellence through management of clinical prescription fulfillment, case audits, and ensuring services are delivered within contractual requirements.
• Supervisor and direct staff retention
• Family Satisfaction
• Billed hours per day and average rate of reimbursement for direct 1:1 services.
• Ratio of supervisor to direct staff hours
• Labor as percent of Revenue
• Be a partner to Executive Directors, VP of Clinical Services, and/or Chief Operating Officer to identify and implement business development plans to increase service delivery options and revenue growth.
• Oversee regional financials; set and implement annual budget goals either independently or in collaboration with their regional Executive Director.
• Oversee purchasing as needed.
• Manage all clinical facilities, ensuring required documentation, licensure, equipment and safety is maintained across all facility locations either independently or in collaboration with their regional Executive Director.
• Ensure inter-office communication across all locations either independently or in collaboration with their regional Executive Director.
• Ensure inter-departmental communication across all locations and the support center either independently or in collaboration with their regional Executive Director.
• Communicate business development and operations information to corporate executive team either independently or in collaboration with their regional Executive Director.
• Maintain funding agency relationships either independently or in collaboration with their regional Executive Director.
• Oversee management of employees at all levels either independently or in collaboration with their regional Executive Director.
• Develop and implement actions to ensure positive employee relations either independently or in collaboration with their regional Executive Director.
• Coordinate with support center departments including HR, billing, contracts/credentialing, accounting, etc. to address needs and meet goals either independently or in collaboration with their regional Executive Director.
• Other duties as assigned.

Skills and Abilities

·        Strong clinical background and ability to lead clinical quality initiatives.

·        Effective at guiding and motivating clinical staff, setting regional goals, and implementing strategies to achieve them.

·        Skilled at fostering a collaborative and positive work environment, promoting teamwork, and developing staff skills and competencies.

·        Skilled at managing budgets and resources.

·        Knowledge of laws, regulations, and compliance requirements affecting clinical delivery.

·        Possesses strong verbal and written communication skills.

·        Effective at problem-solving and quick decision-making.

·        Proficient in using data to monitor outcomes, identify trends, and make data-driven decisions for process improvement.

·        Skilled in resolving conflicts among staff and/or clients in a constructive and collaborative manner.

·        Has the capacity to manage critical situations and emergencies effectively, ensuring the safety and well-being of staff and clients.

·        Possesses the ability to adapt to changing trends, technologies, and best practices to ensure the organization remains competitive and progressive.

·        Has a focus on client satisfaction and strives for continuous improvement.

Education, Licenses, and Certifications

• Master’s Degree or higher in Applied Behavior Analysis, Psychology, or a related field.
• Licensure and/or Certification in Behavior Analysis, Psychology, or related field required (e.g., BCBA, Ph.D., PsyD., Ed.D., SLP, OT).

Experience

• 3-5 years of demonstrated clinical and operations management.
• Experience working in behavioral healthcare or related industry.

Additional Requirements

·        Has valid driver’s license and auto insurance.  

·        Must pass a background and reference check. 

·        Possesses a good driving record. 

·        Has and maintains reliable transportation

Job Duties Disclaimer Statement

This position description does not imply that these are the only duties to be performed by the employee. Employee will be required to follow all other job-related instructions and to perform all other job-related duties directed by their supervisor.