Customer Support Associate

Orangeburg, New York

$45,000 plus bonus incentives and benefits/perks

A leading firm specializing in employee benefit enrollment solutions nationwide is seeking a dedicated Customer Support Associate to join our team. They are looking for someone who is enthusiastic, ready to learn, and committed to delivering exceptional customer service! Entry-level candidates with a positive attitude and a strong willingness to grow are welcome!

Our client offers a competitive salary, generous PTO, and a comprehensive benefits package, all tailored to your experience and skills.

All communications will be kept strictly confidential.

Responsibilities:

• Support the growth of our infrastructure and help meet our clients' needs.
• Interact with clients via phone and email, providing top-tier support.
• Take ownership of responsibilities and represent the company and clients with best practices.

Qualifications:

• 1 year of prior office experience.
• Excellent communication skills, both written and verbal.
• Ability to thrive in a self-directed, non-micro-managed environment.
• A strong passion for customer service and teamwork.
• Experience in Human Resources, Employee Benefits, or Life Insurance is a plus (but not required).