Director of Billing

Brooklyn NY

$125,000 - $175,000

The Director of Billing will oversee and manage the billing department to ensure accurate and timely invoicing, optimize revenue cycle processes, and maintain strong client relationships. This position requires a strategic leader with extensive experience in billing operations, financial analysis, and team management within an accounting or professional services environment.

Key Responsibilities

Billing Operations Management

• Oversee the entire billing process, ensuring accuracy and efficiency in invoicing clients.
• Develop and implement billing policies and procedures to optimize billing workflows.
• Ensure compliance with industry regulations and standards related to billing and invoicing.
• Monitor and analyze billing data to identify trends, resolve discrepancies, and improve processes.

Financial Analysis and Reporting

• Prepare and present regular billing reports and financial analyses to senior management.
• Collaborate with the finance department to ensure accurate revenue recognition and reporting.
• Develop and monitor key performance indicators (KPIs) related to billing efficiency and accuracy.
• Provide insights and recommendations based on billing data to support strategic decision-making.

Client Relationship Management

• Serve as the primary point of contact for clients regarding billing inquiries and issues.
• Ensure timely and effective resolution of client billing disputes and discrepancies.
• Develop and maintain strong relationships with clients to enhance satisfaction and retention.
• Communicate billing policies and procedures to clients clearly and effectively.

Team Leadership and Development

• Lead and manage the billing team, providing guidance, training, and performance evaluations.
• Foster a positive and collaborative work environment within the billing department.
• Identify opportunities for staff development and professional growth.
• Set clear goals and expectations for the billing team and monitor progress.

Technology and Process Improvement

• Evaluate and implement billing software and tools to enhance efficiency and accuracy.
• Stay updated with industry best practices and emerging trends in billing technology.
• Lead process improvement initiatives to streamline billing operations.
• Ensure data security and confidentiality in all billing-related activities.

Qualifications

• Bachelor’s degree in accounting, finance, business administration, or a related field.
• Minimum of 7-10 years of experience in billing operations, preferably within an accounting or professional services firm.
• Proven experience in a leadership role with strong team management skills.
• In-depth knowledge of billing systems, software, and best practices.
• Strong analytical skills with the ability to interpret complex billing data.
• Excellent communication and interpersonal skills.
• Detail-oriented with a focus on accuracy and compliance.
• Proficient in Microsoft Office Suite, particularly Excel; experience with billing software is a plus.

Desired Competencies

• Strategic thinking and problem-solving abilities.
• Strong organizational and time management skills.
• Ability to work under pressure and meet tight deadlines.
• Customer-focused mindset with a commitment to delivering high-quality service.
• Adaptability and willingness to embrace change and continuous improvement.

Working Conditions

• Full-time position based in Brooklyn
• Occasional travel may be required for client meetings or industry conferences.