QC/QA Manager

Middletown, NY | On-Site

Reports to: Head of Operations

$125,000

Fast-paced manufacturing company seeking a hands-on QC/QA Manager to lead quality across production. This role requires strong floor presence, solid decision-making, and the ability to balance production demands with strict quality and food safety standards.

QC Responsibilities

• Ensure products meet specifications and customer requirements
• Oversee inspection of raw materials, in-process, and finished goods
• Investigate defects, trends, and recurring quality issues
• Make disposition decisions (release, hold, rework, rerun)
• Work closely with production to resolve issues on the floor
• Handle customer complaints and root cause analysis (CAPA)
• Track and report quality metrics and improvements

QA Responsibilities

• Maintain SQF, GMP, HACCP, and food safety systems
• Support audit readiness and lead inspections (internal/external)
• Maintain SOPs, documentation, and traceability systems
• Manage supplier quality programs
• Train staff on quality and food safety standards
• Drive a culture of accountability and continuous improvement

Qualifications

• 5+ years of quality experience in manufacturing
• Strong knowledge of SQF, HACCP, GMPs
• Flexible packaging experience preferred
• Strong problem-solving and decision-making skills
• Experience with audits and compliance systems
• Strong communication and documentation skills